Jane Ayre
Unadilla
Summary
Results-oriented professional skilled in optimizing administrative processes and enhancing team dynamics. Expertise in managing operations across various sectors, ensuring seamless communication, and fostering collaborative environments. Committed to maintaining high standards in documentation and problem resolution to support organizational goals.
Overview
31
31
years of professional experience
Work History
Operations Manager
Awestruck Ciders
Sidney
09.2025 - 03.2026
- Oversaw daily operations of cider production and distribution processes.
- Managed inventory levels to ensure timely product availability.
- Led cross-functional teams to enhance operational efficiency and collaboration.
- Developed and implemented standard operating procedures for production consistency.
- Coordinated quality control measures to maintain product standards and compliance.
- Analyzed operational workflows to identify areas for process improvement.
- Facilitated communication between departments to streamline operations and resolve issues.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Developed and implemented operational procedures to ensure quality standards are met.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Measured and reviewed performance via KPIs and metrics.
Office Manager/HR Assistant
Intelligent Green Solutions
01.2025 - 09.2025
- Facilitated recruitment process by conducting interviews and onboarding new employees to foster seamless team integration.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Manage scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Coordinated meetings for the CEO, managing his calendar to optimize time management.
- Manage 30 staff, oversee our vehicle maintenance, and heavy equipment. Make sure all End Of Day reports are done.
- Delegated tasks effectively and oversaw daily workflow to enhance overall team productivity.
- Coordinated office events and meetings, ensuring timely execution and effective participation from all attendees.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Increased customer satisfaction by developing effective client an effective client feedback system that led to service improvements.
- Established team priorities, maintained schedules and monitored performance.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Engineering Clerk
Astrocom Electronics
Oneonta
11.2019 - 01.2025
- Coordinated engineering meetings, ensuring all relevant parties were informed and prepared.
- Simplified invoice processing by accurately tracking engineering expenses and submitting them promptly for approval.
- Liaised between engineers and external vendors or clients, ensuring clear communication and operational continuity.
- Expedited resolution of issues by triaging incoming requests from both internal and external stakeholders.
- Contributed to a reduction in errors by proofreading and editing technical documents before submission.
- Collaborated with other departments to ensure timely delivery of necessary materials for engineering projects.
- Supported engineers with research tasks, expediting completion of critical projects.
- Assisted in the preparation of engineering reports, improving the clarity and accuracy of submitted documents.
- Organized and maintained documentation systems, improving accessibility and flow of information for engineering projects.
- Managed schedules for multiple engineers, increasing time management effectiveness.
- Maintained a high level of confidentiality when handling sensitive information pertaining to company projects or personnel.
- Maintained an organized filing system for easy retrieval of project documentation during audits and reviews.
- Ensured compliance with safety protocols by maintaining up-to-date records on training certifications for each engineer.
- Contributed to successful project completions by coordinating document submissions to meet tight deadlines.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Increased office participation in special events by creating a newsletter with detailed calendars and other office updates.
- Effectively prioritized workload to meet deadlines consistently, contributing to the successful completion of numerous engineering projects.
- Streamlined workflows through meticulous organization, enhancing administrative support across engineering tasks.
Travel Broker
Liberty Travel
09.2005 - 04.2018
- Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
- Completed training programs to remain updated and further develop proficiency of important industry information.
Director of Housing
Glimmerglass Opera
09.2000 - 08.2005
- Streamlined maintenance processes, reducing response times and improving building conditions.
- Designed customized leasing agreements that catered to individual tenant needs while adhering to legal requirements.
- Collaborated with cross-functional teams to address complex challenges facing the organization.
- Developed comprehensive housing programs for improved community development and engagement.
- Increased tenant satisfaction by implementing efficient property management strategies.
- Negotiated contracts with vendors, maximizing value while maintaining high-quality products and services.
Southwest Regional Director
Dec Investments
03.1997 - 07.2000
- Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
- Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
- Developed strong partnerships with key clients to expand business opportunities and drive revenue growth.
- Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
- Provided regular updates on regional performance to senior leadership through comprehensive reporting and data-driven insights.
- Reduced expenditures for the region through cost analysis and effective budget management.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Coordinated regional marketing efforts to increase brand visibility and attract new customers within the targeted geographical area.
- Negotiated favorable contracts with vendors to reduce costs without compromising on product or service quality.
Property Manager
Reef Managment
09.1995 - 08.1997
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Education
Associate of Applied Science - Engineering Mechanics
SUNY Broome
Binghamton, NYBBA - International Business Management
Lorenzo De Medici University
Florence ItalySkills
- HR software management
- Records management
- Reliability
- Meeting coordination
- Expense reporting
- Budget tracking
- Microsoft Word, Excel
- Multitasking and time management
- Problem-solving abilities
- Critical thinking
- Organizational skills
- Team collaboration
- Adaptability and flexibility
- Proficient with Teams software
- Excellent communication
- Problem-solving abilities
- Can read blueprints
Languages
- Italian
- English
References
References available upon request
Timeline
Operations Manager
Awestruck Ciders
09.2025 - 03.2026
Office Manager/HR Assistant
Intelligent Green Solutions
01.2025 - 09.2025
Engineering Clerk
Astrocom Electronics
11.2019 - 01.2025
Travel Broker
Liberty Travel
09.2005 - 04.2018
Director of Housing
Glimmerglass Opera
09.2000 - 08.2005
Southwest Regional Director
Dec Investments
03.1997 - 07.2000
Property Manager
Reef Managment
09.1995 - 08.1997
Associate of Applied Science - Engineering Mechanics
SUNY Broome
BBA - International Business Management
Lorenzo De Medici University