Jane Carmichael
Norridgewock
Summary
Dynamic and detail-oriented Senior Lab Assistant/Phlebotomist with proven expertise in specimen processing and quality control at Maine General Medical Center. Recognized for enhancing patient satisfaction through effective communication and meticulous attention to detail, while successfully reducing wait times by prioritizing urgent blood draws. Committed to continuous improvement and safety protocols.
Offering strong foundation in scientific principles and laboratory procedures, eager to learn and develop in professional laboratory setting. Brings ability to quickly grasp new techniques and technologies, and skills in data organization and sample preparation. Ready to use and develop analytical and technical skills in Phlebotomist/EKG Technician role.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure Phlebotomist/EKG Technician position. Ready to help team achieve company goals.
Personable and attentive, committed to providing high-quality patient care. Possesses foundational knowledge of venipuncture techniques and infection control, paired with proficiency in handling and labeling specimens. Aiming to make positive impact on patient experiences and contribute to efficient clinic operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Lab Assistant/Phlebotomist
Maine General Medical Center
07.2024 - 11.2025
- Performed phlebotomy procedures with precision, ensuring patient comfort and sample integrity.
- Conducted routine equipment maintenance to ensure optimal performance and reliability in laboratory operations.
- Implemented inventory management strategies, reducing waste and ensuring timely availability of laboratory supplies.
- Executed quality control protocols to verify accuracy and reliability of laboratory test results.
- Collaborated with healthcare professionals to streamline patient care processes and improve sample collection procedures.
- Maintained meticulous records of laboratory activities, ensuring compliance with regulatory standards.
- Supported clinical research studies by preparing samples and assisting with data collection.
- Reviewed and updated laboratory protocols to enhance efficiency and safety in operations.
- Facilitated communication between laboratory staff and medical teams to optimize workflow and test result delivery.
- Conducted routine safety audits to promote adherence to lab safety protocols among staff.
- Participated in research support activities, including sample processing and data entry for ongoing projects.
- Provided technical support for laboratory equipment, troubleshooting issues to minimize downtime.
- Maintained compliance with lab safety regulations through regular training and safety drills.
- Improved test result accuracy through meticulous attention to detail during sample preparation and analysis.
- Conducted literature reviews to stay current on industry trends and advancements in laboratory methodologies.
- Played a key role in achieving project deadlines through diligent work ethic and effective time management skills.
- Managed lab inventory effectively, ensuring adequate supplies were available for all projects without delay or interruption.
- Enhanced laboratory efficiency by streamlining sample processing and data recording procedures.
- Actively participated in weekly departmental meetings bringing forth innovative ideas regarding experiments or procedural changes.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Assisted scientists by collecting and organizing laboratory data.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
- Maintained detailed records of specimen handling and processing to support laboratory efficiency and compliance.
- Collaborated with healthcare professionals to streamline patient preparation procedures, reducing wait times.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
- Conducted venipuncture and other CT procedures.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
- Enhanced patient experience by performing blood draws quickly and efficiently.
- Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
- Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
- Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Verified patients' identification for proper sample collection.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Verified proper storage and transportation of specimens to laboratories.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Reviewed and processed requisitions for laboratory tests.
Phlebotomist/EKG Technician
Redington Fairview General Hospital
12.2022 - 07.2024
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Organized daily work based on collection priority.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
- Conducted venipuncture and other CT procedures.
- Enhanced patient experience by performing blood draws quickly and efficiently.
- Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
- Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Verified patients' identification for proper sample collection.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Education
Certified Phlebotomist - Phlebotomy
Kennebec Valley Technical College
Fairfield, ME12-2022
Skills
- Sample preparation
- Chemical handling
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Laboratory techniques
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Detail-oriented
- Safety protocols
- Task prioritization
- Self motivation
- Interpersonal skills
- Analytical thinking
- Goal setting
- Professionalism
- Data collection
- Quality control
- Interpersonal and written communication
- Time management abilities
- Continuous improvement
- Quality assurance
- Specimen preparation
- Specimen processing
- Hazardous material handling
- Inventory oversight
- Medical laboratory procedures
- BAC screening/drug screen collection
Certification
- Certified Phlebotomist with the ASCP since December 2023
Timeline
Senior Lab Assistant/Phlebotomist
Maine General Medical Center
07.2024 - 11.2025
Phlebotomist/EKG Technician
Redington Fairview General Hospital
12.2022 - 07.2024
Certified Phlebotomist - Phlebotomy
Kennebec Valley Technical College