Jane Cornelius
Edina,MN
Summary
Highly motivated and results driven Sales Professional with demonstrated excellence in sales, sales strategies, business development, customer service and project management. Proven history of creating and maintaining relationships with critical customers and stakeholders providing long-term customer retention.
Overview
19
19
years of professional experience
Work History
Director, Procedural Kitting & Surgical Solutions
Owens & Minor
01.2022 - Current
- Highly specialized expert in the development, implementation and management of Custom Procedural Trays (CPTs).
- Currently manage 66 million dollars in CPT business across the country.
- Responsible for finding and driving clinical opportunities and efficiencies in customer's ORs.
- Actively driving new business opportunities and managing conversions both individually and in support of teammates.
- Daily emphasis of excellence to ensure customers experience the highest level of customer service.
- Present Business Reviews to all customers to bring continued value and savings to their ORs.
Area Vice President
American Contract Systems
01.2012 - 12.2021
- Managed, developed and implemented CPT programs across the entire country.
- Enhanced customer satisfaction with proactive communication, relationship-building initiatives and superior customer service skill set.
- Proactively managed customer needs and implemented creative solutions to enhance customer experiences.
- Collaborated with teammates to support and grow our unique business model across the country collectively.
- Acted as Project Manager across the country for all new large hospital system conversions and onboarding experiences.
Account Manager
American Contract Systems
01.2006 - 12.2011
- Managed CPT programs for hospitals across the Midwest and Pacific Northwest.
- Responsible for the daily maintenance of each customer's CPT program.
- Created and maintained trusting relationships with customers.
- Responsible for conducting Annual Business Reviews to provide ongoing value and savings to customers.
Education
Bachelor of Science - Journalism
University of Wisconsin - Madison
Madison, WI01.2006
Skills
- Customer Relations & Retention
- Project Management
- Proactive Leader
- Account Management
- Goal Setting & Forecasting
- Organization
- Data Analysis
- Conflict Resolution
Accomplishments
- Closed 7 Million Dollars in new Custom Procedural Tray business in 2023.
- Voted on by hospitals all across the Midwest.
2024 Presidents Club Award Winner.
2010 Customer Service Supplier Award Winner.
References
Available upon request.
Timeline
Director, Procedural Kitting & Surgical Solutions
Owens & Minor
01.2022 - Current
Area Vice President
American Contract Systems
01.2012 - 12.2021
Account Manager
American Contract Systems
01.2006 - 12.2011
Bachelor of Science - Journalism
University of Wisconsin - Madison
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