Child and Adult Welfare Manager for nearly 20 years who collaborates with colleagues and external partners to enhance services. Track record of effective communication, leadership and analytical skills. Attentive to collaboration with employees, families and professionals.
Overview
15
15
years of professional experience
Work History
Child Protective Services Program Manager
Sampson County Department of Social Services
03.2022 - Current
Oversee, analyze and manage the overall operations of the Child Protective Services Division.
Promote team collaboration through active participation in staff meetings, trainings, and ongoing professional development opportunities.
Manage five Social Work Supervisors in the day to day activities of assessing safety and immediate threats to children
Collaborate with and lead multidisciplinary teams to develop better systems and resources in the community for children and families.
Handle sensitive personnel matters, performance concerns and participate in the hiring process.
Create protocols and systems to fulfill laws and policies set forth by the NCDHHS
Adult and Family Services Program Manager
Sampson County Department of Social Services
10.2020 - 03.2022
Managed three Adult Services Supervisors and provided daily guidance to them for the supervision of social workers
Enhanced adult well-being by providing training for more through adult protective services investigations.
Attended and led meetings with community stakeholders regarding the safety and well being of adults
Established and operated the Adult Multidisciplinary Team in Sampson County.
Handled personal matters and was a decision maker regarding in hiring process.
Adult and Family Services Supervisor
Sampson County Department Of Social Services
06.2019 - 10.2020
Oversaw the caseloads of Adult Services Social Workers working with multiple programs including Guardianship and APS assessments.
Facilitated team meetings and offer supportive guidance/training to social workers during conferences, staffings, home/office visits and court settings.
Provided essential feedback on cases of abuse/neglect/exploitation and determine plans for safety when needed.
Promoted professional development among social workers and influence team to be open to new learning and growth.
Child Protective Services Supervisor
Sampson County Department of Social Services
12.2009 - 06.2019
Participated and provided guidance on court matters, led meetings, created and delivered presentations.
Attended daily to the public on matters of child abuse/neglect and maintained quality relationships with community partners/stakeholders.
Through daily training, enhanced social worker's helping skill set, counseled on how to analyze and execute policy and statute and created yearly evaluations used in the development and training of social workers.
Assessed and logged relevant data, completed county and state reports related to Child Welfare matters, participated in the hiring process as well as disciplinary actions when needed
Education
Bachelor of Science - Human Services & Psychology
Mount Olive University
Mount Olive, NC
06-2005
Skills
Teamwork and cooperation
Child and Adult Advocacy
Court and Legal Issues
Creativity and Innovation
Problem Solving
Communication
Timeline
Child Protective Services Program Manager
Sampson County Department of Social Services
03.2022 - Current
Adult and Family Services Program Manager
Sampson County Department of Social Services
10.2020 - 03.2022
Adult and Family Services Supervisor
Sampson County Department Of Social Services
06.2019 - 10.2020
Child Protective Services Supervisor
Sampson County Department of Social Services
12.2009 - 06.2019
Bachelor of Science - Human Services & Psychology
Mount Olive University
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