JANE GAGECHE
Newark,NJ
Summary
Solid safety record with strong commitment to successful operations and customer satisfaction. Highly organized individual with defensive driving expertise, motivated with desire to take on new challenges as well as exceptional interpersonal skills.
Overview
11
11
years of professional experience
Work History
Transit Bus Operator
New Jersey Transit
Maplewood, NJ
09.2023 - Current
- Maintained safe driving habits to protect property and general public on roadways.
- Utilized lifts and ramps to help handicapped passengers to board and alight the bus.
- Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
- Collected tickets or cash fares from passengers.
- Regulated heating, lighting and ventilating systems for passenger comfort.
- Cleaned and sanitized bus interiors to lessen germ spread.
Process Assistant
Amazon Logistics
Jersey City, NJ
01.2018 - 08.2023
- Assisted in the development of efficient and effective process protocols.
- Identified areas for improvement and recommended solutions to optimize processes.
- Provided support to team members in resolving process-related issues.
- Prepared reports summarizing process performance, progress, and recommendations for optimization.
- Facilitated training sessions for staff on how to use newly implemented processes effectively.
- Resolved customer inquiries promptly by providing timely updates on status of requests or orders.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Fulfilment Associate
Amazon Fulfilment Center
Staten Island, NY
08.2017 - 01.2018
- Coordinated with other departments to ensure efficient and timely processing of orders.
- Efficiently stowed inventory into prime locations to fulfill customer orders.
- Packaged items for shipping following established procedures.
- Resolved hazmat tickets in the ISS field
- Earned green and white belt for top stow quality, utilizing problem-solving skills to assist fellow IB associates efficiently.
Biology Teacher
International High School
Sapele, Delta State
05.2013 - 06.2015
- Developed lesson plans based on state curriculum guidelines to ensure learning objectives were met.
- Conducted laboratory experiments and field trips to enhance student understanding of biology concepts.
- Encouraged critical thinking skills through open-ended questions during lectures.
- Delivered a substantial 16% boost to college admission rate
- Organized study sessions before exams to help students prepare effectively.
Education
Bachelor of Science - Biological Technology
Delta State University, Abraka.
Delta State, Nigeria.06-2012
Skills
- Defensive Driving
- Punctuality
- Highly Motivated
- Passenger Assistance
- Behavior Management
- Management Support
- Assignment Delegation
- Process Improvement
- Safety Management
- Effective listening
- Positive Role Model and Mentor
References
References available upon request.
Timeline
Transit Bus Operator
New Jersey Transit
09.2023 - Current
Process Assistant
Amazon Logistics
01.2018 - 08.2023
Fulfilment Associate
Amazon Fulfilment Center
08.2017 - 01.2018
Biology Teacher
International High School
05.2013 - 06.2015
Bachelor of Science - Biological Technology
Delta State University, Abraka.