Jane Moore
Westlake,TX
Summary
Adaptable Office Administrator with 17 years of experience in time/schedule management, client acquisition and customer service. Willing to take on new tasks with enthusiasm and considered valuable and gifted team player. Works well under pressure and with deadlines. Eager to contribute to new office environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Office Administrator
Moore Appraisal & Consulting
Grapevine, TX
05.2004 - Current
- Procured clients through online, telephone and in-person marketing
- Updated the status for each file to their respective client daily
- Prepared order work files
- Assigned orders to an appraiser and uploaded work files to them
- Scheduled inspections for each appraiser
- Maintained schedules for every appraiser and trainee
- Requested documents from clients as needed to complete appraisals
- Handled any client questions or concerns
- Made sure deadlines were met
- Ordered office supplies as needed
- Maintained accounts receivable and collections when needed
- Processed subcontractor payments weekly
- Designed and purchased all marketing materials
- Picked up and returned building plans for new construction orders
- Created monthly Profit and Loss statements
- Completed yearly 1099 forms for each subcontractor
- Found and Purchased continuing education courses for appraisers and trainees as needed- created their logins
- Organized material for monthly meetings
Skills
- Quality Assurance
- Regulatory Compliance
- Motivational Leadership
- Performance Management
- Complex Problem Solving
- Decision Making
- Handling Customer Complaints
- Schedule Coordination
- Team Management and Supervision
- Methodical and Organized
- Administration and Operations
- Attention to Detail
- Honesty and Integrity
- Documentation and Recordkeeping
Certification
State of Texas Notary Public
State of Texas Licensed Real Estate Salesperson (previously)
Timeline
Office Administrator
Moore Appraisal & Consulting
05.2004 - Current