Jane Rocco
7165 Bridge Lane ,NY
Summary
Dynamic professional with a proven track record at Sang Lee Farms, excelling in customer service and team leadership. Skilled in managing transactions and implementing quality control measures, enhancing product standards. Adept at decision-making and fostering a collaborative environment, ensuring optimal operations and a positive customer experience.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Sang Lee Farms
05.2023 - Current
- Organized merchandise to enhance product visibility.
- Prepared, packaged, and displayed fresh foods
- Ability to initiate and work independently
- Developed proficiency in managing transactions using Square.
- Managed crates of vegetables weighing up to 30 lbs.
- Supported inventory management, tracking stock levels and minimizing waste.
- Implemented quality control measures, enhancing product standards and consistency.
- Trained new employees on operational procedures and safety protocols.
Retail Sales Associate
Kate’s Cheese Co
08.2020 - 12.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of sales floor to ensure optimal product presentation.
- Collaborated with team members to restock inventory and manage stock levels effectively.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Educated customers about cheese varieties and pairings, promoting product knowledge and upselling opportunities.
Busser/ Hostess
Claudio’s
10.2018 - 09.2020
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by promptly clearing tables and resetting for next guests.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage orders.
- Monitored inventory levels of utensils and supplies, reporting shortages to management.
- Facilitated positive dining experience, greeting guests warmly and assisting with seating arrangements when necessary.
Education
High School Diploma -
Mattituck High School
Mattituck2022
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Timeline
Assistant Manager
Sang Lee Farms
05.2023 - Current
Retail Sales Associate
Kate’s Cheese Co
08.2020 - 12.2022
Busser/ Hostess
Claudio’s
10.2018 - 09.2020
High School Diploma -
Mattituck High School