JANE SANCHEZ
Buena,NJ
Summary
Professional and knowledgeable office clerk offering 25 years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
22
22
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
INSPIRA EMERGENCY MEDICAL SERVICES/ EMS ACADEMY
01.2019 - Current
- Responsibilities
- Appropriately completes the registration process for students registering for classes with the EMS Academy, including registration emails, and responds to emails daily
- Ensures the registration book is complete and updated daily
- Schedules at least one outside (public) class monthly, including enlisting an instructor
- Schedules and tracks Academy Equipment
- Sends out confirmation letters to all students within one month of class if scheduling early, or day of registration if registering within the month
- Data inputs card information into the certification card system
- Schedules BLS instructors for recertification monitoring monthly
- Scans all cards into the appropriate folder
- Scans all Instructor information into the appropriate folder
UNIT CLERK FOR ICU
INSPIRA HEALTH ELMER
01.2016 - 01.2019
- Responsible for all clerical duties such as making copies and faxing documents. Greet visitors, answer incoming calls, and route callers to the right department or patient room. Ordered office supplies through W.B. Mason. Kept all patient rooms stocked with necessary medical supplies available for nurses’ access in cabinets. When necessary, cover other units when needed.
PATIENT ACCESS LIAISON/NAVIGATOR
INSPIRA SOUTHERN ONCOLOGY HEMATOLOGY ASSOCIATES
01.2010 - 01.2015
- I was the go-to person between hospitals, doctors' offices, etc. Worked five years side by side with patients, family, doctors, and nurses to provide the best care and attention they needed and deserved. Responsibilities included checking in patients, answering phones, and scheduling and confirming appointments. Called for insurance referrals. Scheduled all X-rays, CT scans, PET CT scans, and lab work. I would go over how to prep for diagnostic testing. Provided information for all imaging exams that needed prepping for exams.
UNIT CLERK FOR ICU
INSPIRA HEALTH VINELAND
01.2003 - 01.2010
- As a hospital unit clerk, I perform all clerical duties, making copies and faxing documents. Greet visitors, answer telephone calls in a prompt, courteous, and professional manner, and appropriately address the call by responding to the inquiry or transferring the caller to the appropriate personnel.
- MY RESPONSIBILITIES AND DUTIES:
- Assembles, breaks down, and manages patient charts and records.
- Transcribes all doctors' and nurses' orders. Data Entry.
- Enter all “stat” and “now” orders before any others.
- Responds to patient intercom requests for assistance.
- I welcome and greet all visitors to the unit
- Answer the telephone and transfer calls to patients, nurses, and doctors.
- Documents all patient notes as directed by the ordering physician and nurse.
- Follows all discharge protocol for patients and their charts.
- Arranges for patient and chart transport.
- Prioritizes workload and responsibilities.
Education
Associate's Degree - Pre-Nursing Prerequisite Course
Cumberland County College
01.2015
Bachelor's Degree - Health Science, Health Information Technology
Wilmington University
Skills
- Proficient in Microsoft Outlook for communication
- Proficient in completing computer tasks
- Skilled in Microsoft Office applications
- Office equipment management
- Resource person
- Email and calendar management
- Effective communication
- Effective problem solver
- Openness to new knowledge
- Familiarity with healthcare practices
QUALITIES
- Confidence
- Trustworthiness
- Goal-oriented
- Positive
- Time management
- Ability to work independently and manage multiple cases efficiently.
Education
- Associate’s degree
- Will Obtain Bachelor’s degree program in Health Science
- Certificate in HIT
- Certificate in Excel
- Certificate in Teacher Assistant
- Certificate in Dental Assistant.
Timeline
ADMINISTRATIVE ASSISTANT
INSPIRA EMERGENCY MEDICAL SERVICES/ EMS ACADEMY
01.2019 - Current
UNIT CLERK FOR ICU
INSPIRA HEALTH ELMER
01.2016 - 01.2019
PATIENT ACCESS LIAISON/NAVIGATOR
INSPIRA SOUTHERN ONCOLOGY HEMATOLOGY ASSOCIATES
01.2010 - 01.2015
UNIT CLERK FOR ICU
INSPIRA HEALTH VINELAND
01.2003 - 01.2010
Bachelor's Degree - Health Science, Health Information Technology
Wilmington University
Associate's Degree - Pre-Nursing Prerequisite Course
Cumberland County College