- Strategy Games
- Growing herbs, vegetables, or fruits in home gardens
- Participating in cultural exchange programs and homestays
- Hiking
- Swimming
- Camping
- Road Trips
- International Travel
Jane Svihel
Andover,MN
Summary
Qualified Office Manager with strong background in managing office operations and enhancing administrative efficiency. I have 30 years of experience submitting insurance claims with the knowledge of current dental terminology codes. Reliable and adaptable, with skills in dental practice software, scheduling, and billing. I have established professional and personal relationships with patients.
Overview
30
30
years of professional experience
Work History
Office Manager
Lapinski Family Dentistry
Minneapolis, MN
10.1994 - Current
- Provided exceptional customer service when addressing patient inquiries or concerns via phone calls or email correspondence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Education
General
Minnesota State University, Mankato
Mankato, MNAssociate of Applied Science - Dental Assisting
Minneapolis Community And Technical College
Minneapolis, MN12-1999
Skills
- Customer service
- Office management
- Office administration
- Organizational skills
- Billing
- Scheduling and calendar management
Interests
Timeline
Office Manager
Lapinski Family Dentistry
10.1994 - Current
General
Minnesota State University, Mankato
Associate of Applied Science - Dental Assisting
Minneapolis Community And Technical College