JAN TIMM
Mental Health Peer Specialist
San Antonio,TX
Summary
Dedicated and empathetic professional with strong listening skills, guiding peers in their mental health recovery journey and building positive relationships with colleagues. Exceptionally organized and detail-oriented, adept at precise paperwork and documentation. Committed to supporting the team in achieving company objectives.
Overview
31
31
years of professional experience
6
6
Certifications
Work History
MHPS Intership
Form Communities
03.2023 - 09.2023
- Provided Peer Support services to: Towne Twin Village, Alicia Trevino Senior Center and Corazon Ministries
- Co-Facilitated NAMI Connections, Dual Diagnosis and Good Practicing Skills (Your way to Health) groups in hybrid settings
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion while working with NOW Clinic patients and staff
- Developed slide-shows for hybrid groups to help with forgiveness using Ho'oponopono method and created slide-show on shadow work
- Encouraged patients to discuss experiences in group and individual settings
Leasing Professional
Greystar Property Management
03.2020 - 03.2023
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts
- Resolved conflicts between tenants regarding noise, encroachments, and parking
- Wrote and submitted reports to highlight developments and statistics of occupied properties
- Successfully transitioned from onsite tours to virtual tours during 2020 pandemic
- Maintained occupancy above projected goals and implemented 13 rental rate increases during 2021
- Efficiently managed 292 units during February 2021 winter storm while SAWS was unable to provide water for eight days to property
- Achieved increase in occupancy from 89.38% to 98.9%
Temp-to-Hire Leasing Agent
BG Personnel
02.2020 - 03.2020
- Hired on Rustico at Fair Oaks after one month of temping for BG Personnel and two weeks temping at Rustico at Fair Oaks
Administrative Assistant
Maverick Homes
11.2017 - 02.2020
- Maintained filing system
- Scheduled contractors and vendors
- Composed forms, memorandums, and letters to potential clients and city officials
Bookkeeping Clerk
Financial Services, Inc
06.2015 - 02.2017
- Organized two companies' files to prepare for audits
- Streamlined daily reporting information entry for efficient record keeping purposes
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions
MEDICAL BILLING SPECIALIST
Behavioral Innovations
03.2014 - 12.2014
- Inputted medical billing codes for treatment center
- Identified and resolved patient billing and payment issues
- Prepared billing correspondence and maintained database to organize billing information
- Printed and reviewed monthly patient aging report and solicited overdue payments
- Collected accounts receivables and electronically deposited payments
ADMINISTRATIVE ASSISTANT
AquaBank
02.2011 - 03.2014
- Marketed at-home shows - demonstrating rain water harvesting
- Produced brochures and newsletters for marketing and educational purposes
- Managed filing system, entered data and completed other clerical tasks
- Performed research to collect and record industry data
- Transcribed and organized information to assist in preparing speeches and presentations
LEASING AGENT
ENCLAVE AT BUCKHORN CROSSING
08.2009 - 02.2011
- Handled tenant communications
- Used Yardi software to keep record of financial transactions, rental applications and maintenance requests
- Composed monthly newsletter for residents
Certified, Court Reporter
Independent Contractor - Self Employed
10.1992 - 10.2010
- Utilized stenography machinery to record verbatim legal transcripts and public service events, reading back testimony upon request
- Met demanding deadlines and maintained strictest confidentiality requirements
- Active participant in Bexar County Court Reporters Association: spoke at meetings affecting future of verbatim record
Education
Certification From The State of Texas - Mental Health Peer Specialist
Connection Center A Form Community
San Antonio, TX10.2023
6 Credit Hours - Business Administration
Austin Community College
Austin, TX25 Credit Hours - Business Administration
Northwest Vista College
San Antonio, TXCertified Court Reporter - Court Reporting
San Antonio Court Reporting Institute
San Antonio, TX10.1992
Skills
- Software: Microsoft Word, Outlook, Excel, QuickBooks, Google Docs
- Communication: Excellent written and communication skills
- Clerical, administrative, customer service, and confidential records management
- Mental Health Support: Building coping skills, Relaxation practices, Breathing techniques, Goal planning, Self-care and Client rights
- Individual and Group Facilitation
Certification
Mental Health Peer Specialist Certificate (October 2023)
NAMI Peer to Peer Course (May 2023)
Reiki Master/Practitioner (June 2023)
Certified Lightworker (August 2022)
Dale Carnegie Sales Course (June 2021)
Wellness Recovery Action Plan (WRAP Seminar I - October 2019
Additional Information:
Shadowed at NAMI Warm Line - September 2023
Shadowed at the NOW Clinic - August 2023
Guided group facilitations at Towne Twin Village, Alicia Trevino Senior Center and Corazon Ministries (March 2023 to present)
Co-Facilitated online groups: Dual Diagnosis, Good Practice Skills for Health and Wellness Health Action Plan (March 2023 to present)
Haiti Missionary trip with daughter and LifePointe Church Summer 2012
Timeline
MHPS Intership
Form Communities
03.2023 - 09.2023
Leasing Professional
Greystar Property Management
03.2020 - 03.2023
Temp-to-Hire Leasing Agent
BG Personnel
02.2020 - 03.2020
Administrative Assistant
Maverick Homes
11.2017 - 02.2020
Bookkeeping Clerk
Financial Services, Inc
06.2015 - 02.2017
MEDICAL BILLING SPECIALIST
Behavioral Innovations
03.2014 - 12.2014
ADMINISTRATIVE ASSISTANT
AquaBank
02.2011 - 03.2014
LEASING AGENT
ENCLAVE AT BUCKHORN CROSSING
08.2009 - 02.2011
Certified, Court Reporter
Independent Contractor - Self Employed
10.1992 - 10.2010
Certification From The State of Texas - Mental Health Peer Specialist
Connection Center A Form Community
6 Credit Hours - Business Administration
Austin Community College
25 Credit Hours - Business Administration
Northwest Vista College
Certified Court Reporter - Court Reporting
San Antonio Court Reporting Institute
Similar Profiles
Ricardo LopezRicardo Lopez
Peer Support Specialist at Form CommunitiesPeer Support Specialist at Form Communities
GARY A. SALDANAGARY A. SALDANA
Certified Mental Health Peer Specialist at Form CommunitiesCertified Mental Health Peer Specialist at Form Communities
GARY A. SALDANAGARY A. SALDANA
Certified Mental Health Peer Specialist at Form CommunitiesCertified Mental Health Peer Specialist at Form Communities
Zachary PedenZachary Peden
Fraud Operations Specialist at CitibankFraud Operations Specialist at Citibank
Haley MartinHaley Martin
Store Manager at Starbucks Coffee CompanyStore Manager at Starbucks Coffee Company