Jane White
Virginia Beach,VA
Summary
Dynamic Car Sales Advisor with a proven track record at Wynne Volvo, excelling in client relationship building and strong negotiation skills. Recognized for enhancing customer loyalty through personalized service and effective communication. Committed to achieving sales goals while fostering long-term connections, resulting in increased referrals and repeat business.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Car Sales Advisor
Wynne Volvo
Virginia Beach, VA
11.2020 - 11.2021
- Engaged customers to understand needs and recommend appropriate vehicles.
- Demonstrated vehicle features and benefits to enhance customer decision-making.
- Managed customer inquiries through various communication phone calls, Text, and E-mail. I sent Birthday Cards and all Holiday Cards.
- Collaborated with finance team to facilitate loan applications and approvals. I got the Customer excited about purchasing Automobile!!
- Developed long-term relationships with clients, enhancing customer loyalty and retention. I sold cars to grandparents, Son's and Daughters and there Children!
- Facilitated smooth transactions by guiding customers through required paperwork and payment processes accurately.
- Demonstrated exceptional product knowledge, enabling tailored recommendations based on customer needs.
- Developed strong relationships with clients, resulting in increased repeat business and referrals.
Car Sales Person
Beach Ford
Virginia Beach, VA
05.2013 - 03.2020
- Developed strong customer relationships through active listening and personalized service.
- Facilitated vehicle demonstrations to showcase features and benefits effectively.
- Negotiated sales agreements, ensuring satisfaction for both customers and dealership profitability.
- Mentored junior sales staff on effective closing techniques and product knowledge.
Flight Attendant
Mesa Airlines
Phoenix, AZ
03.2003 - 10.2005
- Delivered exceptional in-flight customer service, ensuring passenger comfort and satisfaction. Always had a smile while greeting customers.
- Managed cabin safety protocols, conducting pre-flight checks and emergency preparedness drills.
- Assisted passengers with boarding procedures, facilitating efficient and timely departures.
- Collaborated with flight crew to maintain adherence to airline policies and regulations. I always got along with Captain and Co-pilot and other Flight Attendants!!
- I was Based at Phx- Sky Harbor, GJT - Grand Junction,Co, IAD -Dulles, Was-Ronald Reagan Airport. I always flew out of ORF- Norfolk Airport.
Education
Associate Degree For Social Work - Social Work
Ferrum College
Ferrum, VaSkills
Client relationship building
Goal-oriented mindset
Strong negotiation
Persuasion techniques
Friendly and enthusiastic
Team collaboration
Customer service
Negotiations strength
Relationship building
Customer relationship management
Professional demeanor
Certification
Ford Certified and Wynn Volvo Certified and Dealers License.
First-Aid
Additional Information
I worked for Marriott International from 1986 till 2001. Banquet Server, Banquet Captain. Tysons Corner Marriott and Greenbelt Marriott. Front Desk, Concierge, Restaurant Server, Room Service Operator, Lifeguard. I worked at Tysons Corner and Fairview Marriott, Human Resources Recruiter!!
I moved down to Virginia Beach and opened the Marriott Courtyard 37th Street on Atlantic Ave. As a HR and Executive Housekeeper Manger -Guest Relations Manager.
Timeline
Car Sales Advisor
Wynne Volvo
11.2020 - 11.2021
Car Sales Person
Beach Ford
05.2013 - 03.2020
Flight Attendant
Mesa Airlines
03.2003 - 10.2005
Associate Degree For Social Work - Social Work
Ferrum College