Janea Anthony
Milwaukee
Summary
Dynamic sales professional with a proven track record at Russ Darrow Metro Mazda, excelling in customer needs assessment and strong negotiation. Enhanced dealership revenue through strategic client relationship building and effective CRM utilization. Recognized for mentoring peers and fostering a referral network, driving sales growth by 20% through exceptional service and follow-up skills.
Professional with strong background in automotive sales, adept at building relationships and understanding customer needs. Demonstrates keen ability to negotiate and close deals, ensuring customer satisfaction and loyalty. Highly collaborative, adaptable to changing market trends, and consistently focused on achieving sales targets. Skilled in product knowledge, customer service, and effective communication.
Overview
7
7
years of professional experience
Work History
New Car Sales Consultant
Russ Darrow Metro Mazda
08.2022 - Current
- Delivered exceptional customer service, addressing concerns and answering questions promptly to facilitate informed decisions.
- Responded to customer enquiries via telephone and email.
- Demonstrated vehicles and features, and conduct test drives.
- Developed strong referral network by establishing trust with satisfied customers who recommended services to friends and family members.
- Managed assigned leads effectively, maintaining organized records of client interactions for future reference.
- Increased dealership revenue through consistent sales performance and building long-term client relationships.
- Utilized CRM software to manage client information efficiently, streamlining the sales process from initial contact to final sale.
Cashier
Chuck E Cheese
02.2018 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Messmer High School
742 W Capital DrSkills
- Trade-in evaluations
- Goal oriented
- Strong negotiation
- Follow-up skills
- Customer needs assessment
- Price negotiation
Timeline
New Car Sales Consultant
Russ Darrow Metro Mazda
08.2022 - Current
Cashier
Chuck E Cheese
02.2018 - 06.2022
Messmer High School
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