Ja'Neah Shaw
Kankakee,IL
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Youth Care Professional
Nexus Indian Oaks
Manteno, Illinois
11.2022 - Current
- Responded to crisis situations, ensuring safety and providing immediate emotional support to youth.
- Supervise and monitor youth ensuring their safety well-being and providing guidance in daily tasks and activities.
- Encouraged positive social skills development through consistent role modeling and personalized guidance.
- Maintain records of interactions and activities with youth
- Provide care and support to youth in challenging situations
- Implemented behavior management strategies, fostering positive interactions and improving youth relationships.
- Maintained a safe and structured living environment for all residents.
Lead Daycare Teacher
Kankakee School District
Kankakee, Illinois
10.2022 - 12.2024
- Designed engaging lesson plans for diverse developmental needs for upcoming school year
- Supervised daily classroom activities, fostering a safe and engaging learning environment.
- Facilitated regular communication with parents to provide updates on student progress and daily activities.
- Provided homework support to ensure students grasped key concepts.
- Compiled weekly reports detailing classroom activities to inform curriculum planning and parent communication.
- Organized field trips to various educational sites such as museums, parks.
Childcare Manager
ymca
Kankakee, Illinois
03.2020 - 10.2022
- Supervised staff to maintain organized and safe environment
- Coordinated staff schedules to ensure optimal coverage and support team performance.
- Trained new employees on childcare policies and best practices.
- Communicated regularly with parents to provide updates on children's progress and address individual needs.
- Created daily lesson plans that were both educational and fun for the kids.
- Maintained accurate records of child attendance and progress reports.
- Provided day-to-day supervision of staff and children in a safe, nurturing environment.
- Facilitated access for families to community resources to support children's ongoing development.
- Reviewed and approved staff timecards for payroll processing.
Bursar Office Assistant
Kentucky State University
Frankfort, Kentucky
10.2018 - 12.2020
- Managed tuition billing and processed refund requests for students, ensuring timely resolution.
- Processed student payments and maintained accurate financial records.
- Tracked transactions and prepared financial reports using financial software, enhancing record accuracy.
- Coordinated communication between students and financial aid departments to facilitate support and information flow.
- Received and routed incoming calls
- Responded to inquiries from students regarding their tuition bills or other payment questions.
- Provided excellent customer service by responding to inquiries in a timely manner.
- Organized and maintained filing systems for student financial records efficiently.
- Organized filing system for paper and electronic documents to enhance accessibility.
Education
High School Diploma -
Kankakee High School
Kankakee, IL05-2018
Kentucky State University
Frankfort, KYSkills
- Customer service
- Effective communication
- Emotional intelligence
- Team leadership and supervision
- Staff training and development
- Staff scheduling
- Time management
- Record keeping and data entry
- File maintenance
- Payroll processing
Certification
CPR
Timeline
Youth Care Professional
Nexus Indian Oaks
11.2022 - Current
Lead Daycare Teacher
Kankakee School District
10.2022 - 12.2024
Childcare Manager
ymca
03.2020 - 10.2022
Bursar Office Assistant
Kentucky State University
10.2018 - 12.2020
High School Diploma -
Kankakee High School
Kentucky State University