Janecia Garner
Willam Jennings Bryan Dorn Department of Veteran Affairs Medical Center
Hopkins,SC
1
Certification
17
years of professional experience
Advanced Medical Support Assistant NVCC coordinating 101+ community care consults per week, vendor scheduling, and medical record review for veterans across outpatient specialty services. Processes authorizations, verifies demographics and validity dates, and keeps faxed reports, images, and paperwork moving to outside providers. Supports oncology, PET scan, IR, radiology, MRI, ultrasound, CT, and X-ray workflows while managing high-volume appointment scheduling and follow-up.
Work History
Advanced Medical Support Assistant NVCC (Federal Job)
2 Years 5 Months- Providing services for veterans to see outside providers in reference to wait time at the main hospital, through community care. My responsibility is to perform medical administrative duties by processing consults, opting the veteran in to receive care, contacting different vendors, scheduling appointments, completing consults, canceling consults, working the fax folder, reviewing medical records, organizing patient’s paperwork, faxing different paperwork to vendors, sending out different images and reports to vendors, and assisting with other clerical tasks as needed.
- While, being at community care I have the pleasure of assisting with Team I (Oncology, Pet scans and IR’s) and Team 11(Radiology-MRI, Ultrasound, Cat Scans, General Radiology, X-RAY).
- Medical Support Assistant: GS-5:1
- Performing medical administrative duties such as scheduling appointments, organizing patient’s paperwork, and assisting with other clerical tasks as needed. While managing to do my assign administrative duties.
- Gaining knowledge on scheduling in other clinics, at the hospital; increasing my knowledge of learning more.
- Assisting and taking patients to other appointments in different areas of the hospital.
- Managing to schedule over one thousand appointments for the clinic I was assigned to, within a month time.
- Providing help in reference to an employee being out for a significant period, to refresh her knowledge of the clinic.
- Supervisor Contact Information: Yulanda Jones and Shawn Charles (803) 776-4000
- Work Status: Full-Time
- Series: 0679 Pay Plan:GS Grade: GS-6:3
- Normal Routine Work Hours-40 Weekly
- Overtime Work Hours-25 Weekly
Referral Coordinator for Treatment Court
2 Years 3 Months- To enroll individuals in the drug court program, which is design to help individuals gain the opportunity to enter a lengthy term drug treatment program, supervised by the courts, once they are referred by the Assistant solicitor. It is also, my job to make sure all their paperwork is filled out, and make sure the behavioral care programs have everything that they need for our clients to be successful enrolled in the program. In addition, to make sure all my drug court clients are following drug court rules and requirements; so that they can successfully complete the program. The goal is for the client to not be a repeated offender.
- Coordinate with the South Department of Vocational Rehabilitation, Department of Mental Health, The Alpha Center, and Trinity Behavioral Care Services. With these services defendants whether they were non-veterans or veterans were provided medical treatment, counseling, and job opportunities.
- Attending the Solicitors Conference in Myrtle Beach, SC, every year; for a refresher training in reference to providing adequate material for drug court.
- Attending the Drug Court Conference in Greenville, SC, for a yearly training; the importance of running treatment court, the proper sanctions that should be given in reference to treatment court, and how clients should be rewarded. In addition;coordinating with judges, prosecutors, defense attorneys, treatment specialist, and counselors; in reference to the proper transition of the clients attending and following proper protocol of treatment court.
- To enroll individuals in the PTI program once the Assistant solicitor makes a referral for them to be place in the program. With PTI I am instructed to give community service hours, also give the clients different tasks at hand that must be completed within a certain amount of time to successful complete the program.
- Coordinate with Trinity Behavioral Care Services to provide services to defendants in reference to medical treatment and counseling.
- Coordinate with Law Enforcement Agencies, Fire Departments, and Local Churches; in reference to defendants helping with events in the community and at the local departments.
- Attending the Solicitors Conference in Myrtle Beach, SC, every year; for a refresher training in reference to providing adequate material for Pre-Trial Invention.
- Both programs are created as an attempt to prevent defendants from future criminal behavior. These programs are also designed to help the victims gained back the loss, such as restitution, private property, or anything that was taking during the stage of the crime being committed.
- To assist with opening and managing case files, entering, and dismissing case in Spartan, filing, and storing old case files.
- Activating and dismissing bench warrants; in reference to defendants.
- Assist the solicitor with general sessions and initial appearance court.
- Speaking with victims about defendant’s court dates
- Supervisor Contact Information: Shipp Daniel (843) 260-6842
- Work Status: Full-Time
- Normal Routine Work Hours-40 Weekly
Direct Support Associate
10 Months- Performing administrative responsibilities, such as scheduling appointments, administering medication, bathing, feeding, helping consumers with everyday basic health and hygiene, and assisting with everyday living.In addition, the consumers were taught education resources, such as reading, writing, and counting.
- Supervisor Contact Information: Melissa Simmons (843) 439-9214
- Work Status: Part-Time
Counselor I
2 Months- Enabled eligible South Carolinas with disabilities to achieve and maintain competitive employment, while; making sure they get the proper care they need with that disability by scheduling appointments and following up with that primary care nurse or physician.
- Provided assistant with resume building and looking for employment online.
- Supervisor Contact Information: Pamela Company (843) 774-3691
- Work Status: Full-Time
Telecommunications Dispatcher, Highway Patrol
2 Years 8 Months- To assist the public in displaying strong customer service skills
- Ability to work independently, and advanced multi-tasking skills in order to listen, talk, read, and type simultaneously with accuracy.
- To receive and dispatch information to the Department of Public Safety enforcement personnel and other agencies over two-way radio systems, telephones, teletype, and computer aided dispatch, and fax machine.
- To utilize computer aided dispatch documentation of all radio transmissions, accident call in reports, teletype reports, and certain transactions. To also receive calls from the public requesting assistance for traffic accidents, reckless drivers, road rage, disabled motorist, attempting to contact troopers, and other road conditions that require emergency response.
- While doing the job of a dispatcher you must remain calm while in stressful situation, which is the ability to make sure that your officers also the public is aware that your voice displayed a sense of peace, while getting them the help that is needed.
- Supervisor Contact Information: Lillan Wright (843) 661-4700
- Work Status: Full-Time
- Normal Routine Work Hours-40 Weekly
- Overtime Work Hours-12 Weekly
Enumerator
3 Months- To collect census data by doing door to door interviews, with the help of completing different surveys; in reference to the nation’s economy; while explaining to everyone the importance of doing the 2020 census; delegating that each individual voice is heard within the nation.
- Supervisor Contact Information: Mr. LittleJohn (Number Unknown)
- Work Status: Part-Time
- Normal Routine Work Hours-40 Weekly
Telecommunications Operator
1 Month- To assist the public in displaying strong customer service skills, while handling calls for non-emergency and emergency situations, in a calm and not stressful tone. My job was to also, utilize computer aided dispatch documentation of all radio transmissions, provide feedback in utilizing NCIC for the uniform officer; by running vehicle license tags, driver licenses, and by making sure that no vehicle, missing person, or wanted person existed; while the officer maintained a routine traffic stop, worked a collision, driver license checkpoint, or any other routine call.
- Supervisor Contact Information: Mrs. Melissa (No longer at the Agency)
- Work Status: Part-Time
- Normal Routine Work Hours-40 Weekly
Direct Support Professional
5 Years 6 Months- Performing administrative responsibilities, such as scheduling appointments, administering medication, bathing, feeding, helping consumers with everyday basic health and hygiene, and assisting with everyday living.In addition, the consumers were taught education resources, such as reading, writing, and counting.
- Supervisor Contact Information: Casey Freeman (843) 623-9016
- Work Status: Full-Time
Intern
4 Months- Collaborated with the victim advocate in:
- Preparing for court
- Opening cases files
- Filing & recording paperwork
Cashier
9 Months- Provided Customer support.
- Supervisor Contact Information: Teresa Allen (No Longer at Agency)
- Work Status: Part-Time
Mentor
2 Years- Tutored children in grades 6-8 in English, math, and science, fostering academic skills and confidence.
- Assisted in dance instruction, promoting physical activity and coordination among participants.
- Supervisor Contact Information: Julia Cain (843)862-2461
- Work Status: Full-Time
Education
Paralegal Certification
Masters Degree - Criminal-Social Justice Policy
GPA: 3.6
Bachelors Degree - Applied Science Criminology, Bachelor's Degree of Science in Criminology
GPA: 3.4
Associate’s Degree - Applied Science (General Technology in Criminal Justice), Technical Education in Criminal Justice
- Certification from Checo Board of Disabilities-Healthcare Administration
- GPA: 3.5
High School Diploma
GPA: 3.4
Skills
Filing and recording paperwork
Microsoft Outlook
Microsoft Excel
Microsoft Word
Customer service
Consult processing
Referral coordination
Insurance verification
Patient registration
Medical records management
Certification
- Med-Tech - February 2023
- Cardiopulmonary Resuscitation (CPR) - September 2022
- Crisis Prevention Institute (CPI) - September 2022
- Security Awareness Training - July 2022
- Firearms and Domestic Violence - April 2021
- Effective Judicial Inventions for Underage Drinking Offender - April 2021
- National Drug Court Institute: Interpretation of Drug Testing Results; Long-Term Opioid Therapy and Chronic Pain; Pros and Cons of Medication Assisted Treatment; Drug Court and MAT: The Legal Landscape; Primary Components of Evidence-Based Treatments for Addiction; Strategies to Reduce Diversion of Abusable Medications; Medication Assisted Therapies; What is Medication Assisted Treatment?; What are Substance Use Disorders?; Essential Elements of Adult Drug Courts; Treating and Supervising Meth Addicts - April 2021
- SLED, NCIC, CJIS (Certification Expired-2021)
AFFILIATIONS & LEADERSHIP
Community Care Employee of the Month for (Section A) 2025, Community Care Employee of the Month (Section A) 2024, Columbia VA- One of the Face of Cardiology (Cardiology Week) 2024, Podiatry Employee of the Month 2023, South Carolina Certified Notary Public 2021, Telecommunications Employee of the Year 2019, Telecommunications Employee of the Quarter 2019, Chesco Employee of the Month for Woodland CTHII 2014, National Technical Honor Society 2014, Student Support Services (Northeastern Technical College) 2014-2015, JROTC Communication Officer 2010-2011, Native American Club 2010-2011, Youth Court 2010-2011, S.W.A.N. (Sophisticated Women a New) 2009-2011
Timeline
Advanced Medical Support Assistant NVCC (Federal Job)
Willam Jennings Bryan Dorn Department of Veteran Affairs Medical Center
03.2024 - CurrentRead More
Direct Support Associate
Marlboro County Board of Disabilities
08.2022 - 06.2023Read More
Counselor I
South Carolina Vocational Rehabilitation
04.2022 - 06.2022Read More
Referral Coordinator for Treatment Court
Fourth Circuit Solicitor’s Office
04.2021 - 07.2023Read More
Enumerator
U.S. Census Bureau
08.2020 - 11.2020Read More
Telecommunications Operator
Marlboro County 911
10.2019 - 11.2019Read More
Telecommunications Dispatcher, Highway Patrol
Department of Public Safety
08.2018 - 04.2021Read More
Intern
Bennettsville Solicitor’s Office
08.2017 - 12.2017Read More
Direct Support Professional
Chesco Services Board of Disabilities
02.2013 - 08.2018Read More
Cashier
Food Lion
08.2012 - 05.2013Read More
Mentor
21st Century Program
08.2009 - 08.2011Read More
Marlboro County High School
High School Diploma
Read More
Northeastern Technical College
Associate’s Degree from Applied Science (General Technology in Criminal Justice), Technical Education in Criminal Justice
Read More
Coker College
Bachelors Degree from Applied Science Criminology, Bachelor's Degree of Science in Criminology
Read More
Coker University
Masters Degree from Criminal-Social Justice Policy
Read More
University of South Carolina
Paralegal Certification
Read More