Janecia Taylor
Fort Worth,TX
Summary
A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results. Experienced with academic research, group projects, and time management. Utilizes research skills to gather and analyze data effectively, contributing to informed decision-making. Knowledge of collaboration techniques ensures successful teamwork and project completion.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Rodeo Goat
Denton, TX
09.2023 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Managed multiple tables efficiently, optimizing guest satisfaction and experience.
- Trained new servers on menu items, service protocols, and restaurant policies.
- Resolved customer complaints promptly, maintaining positive dining experiences and loyalty.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Cashier
Freddy's Frozen Custard & Steakburgers
Killeen, TX
10.2020 - 09.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted in training new cashiers on register operations and customer interaction techniques.
- Collaborated with team members to ensure smooth operation during peak hours.
Education
Bachelor of Arts - Biology
University of North Texas
Denton, TX05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Certification
- CPT - Certified Phlebotomy Technician
- Phlebotomy, NTX Training Insitution - April 2026
Timeline
Server
Rodeo Goat
09.2023 - Current
Cashier
Freddy's Frozen Custard & Steakburgers
10.2020 - 09.2022
Bachelor of Arts - Biology
University of North Texas