Janeen Banasiak
Orlando,USA
Summary
A highly motivated, passionate, and hard working recent college graduate looking to grow a career in Marketing and Sales. Empathetic professional currently in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
K9 Resorts Daycare & Luxury Hotel
Oviedo, FL
02.2025 - Current
- I support sales team members to drive growth and development.
- I provide exceptional customer service to ensure customer satisfaction.
- I have helped to surpass sales goals through implementation of successful marketing strategies.
Front Desk Host
Dogtopia
Sanford
09.2023 - 08.2024
- Being a front desk host has helped to further develop my interpersonal communication skills by building, as well as maintaining relationships with clientele.
- This position also allowed me to build my sales career on a retail level as I worked to ensure our clients obtained the most out of their subscriptions, along with seeking new clientele.
Pharmacy Technician
Publix
Orlando
09.2020 - 05.2023
- I served patients with excellent customer service and learned the importance of accuracy, paying close attention to details, and carefully multitasking to ensure efficiency for the care of our patients.
Customer Service Representative
Publix
Fort Myers
04.2018 - 08.2020
- Being a Publix Cashier has taught me to serve the public with a high level of customer service.
Law Intern
Chartwell Law Firm
Fort Myers, FL
09.2017 - 05.2018
- Analyzed and organized legal documents for attorney review and case support.
- Compiled case files and maintained an organized database of legal materials.
Copywriter/Client Relations Intern
Destination Brides
- This internship has taught me the importance of effective communication both on paper and verbally towards the clients.
- I wrote article pieces surrounding the knowledge the company has in the industry, along with meeting the clients to ensure their satisfaction.
Education
Bachelor's Degree - Communication
University Of Central Florida
12.2024
Skills
- Communication skills
- High-energy attitude
- Customer retention strategies
- Retail sales
- Relationship building
- Problem-solving
- Teamwork skills
Awards
- Mock Trial Awards: Best Opening Argument and Best Plaintiff Attorney in County Competition in 2017.
- Head News Anchor at Fort Myers High School for two years.
- Member of the Quotes club at UCF for two years.
- Job shadowed Red Rocket Studios, Florida Citrus Bowl, The Fort Myers Police Department, Lee County Honorable Judge Sweat, and the Charlotte Hornets Basketball team.
Timeline
Customer Service Representative
K9 Resorts Daycare & Luxury Hotel
02.2025 - Current
Front Desk Host
Dogtopia
09.2023 - 08.2024
Pharmacy Technician
Publix
09.2020 - 05.2023
Customer Service Representative
Publix
04.2018 - 08.2020
Law Intern
Chartwell Law Firm
09.2017 - 05.2018
Copywriter/Client Relations Intern
Destination Brides
Bachelor's Degree - Communication
University Of Central Florida
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