Janeen Neil-Jensen
Perry ,UT
Summary
Dynamic Secretary with proven expertise at Lavell B Larsen and Associates, adept at managing confidential information and enhancing customer relations. I consistently provided exceptional service and support, ensuring efficient communication and organization. Skilled in document preparation and appointment scheduling, I excel in maintaining organized filing systems and delivering exceptional service, ensuring efficient communication and client satisfaction. Fast learner committed to supporting team success. I love to work with kids and love to see them succeed!
Overview
24
24
years of professional experience
1
1
Certification
Work History
Secretary
Lavell B Larsen and Associates
Perry, UT
08.2001 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
Box Elder High School
Brigham City, UT06.2000
Skills
- Customer service
- Office administration
- Organization
- Keyboarding skills
- Appointment scheduling
- File management
- Document preparation
- Multi-line phone system and etiquette
- HIPAA guideline compliance and confidentiality
- Task prioritization
- Filing experience
- Fast learner
- Data entry
- Customer relations and clear communications
Certification
I am CPR certified
Timeline
Secretary
Lavell B Larsen and Associates
08.2001 - Current
Box Elder High School