Janeen Rosano

• Informed customers about daily specials.
• Supported needs of who attended to specific needs of countless customers daily for restaurant social relevancy and intentionality.
• Assisted in training new waitresses/ waiters, sharing best practices and improving overall team performance.
• Handled customer complaints, working towards satisfactory solutions that ultimately retained returning clientele.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Enhanced customer satisfaction by providing attentive service and fast customer orders.
• Reduced wait times for customers, by clearing previous tables and booths after customers left.
• Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
• Printed customer order checks with and without totals for completion satisfaction.
• Complied with all boss's policies uniform standards, punctuality, and professionalism.
• Collaborated with kitchen staff to maintain prompt and accurate food preparation, and service.
• Provided recommendations on menu items and upsold food and drinks to increase sales.
• Had very nice and fun conversations with customers, so they felt comfortable and would maintain coming back over and over, for nice, fun, fast customer service.

Learned how to join in on crowds, with friendship, and basically understanding listening and retrieving details, instructions effectively, taking directions and orders.

Another wonderful employer to work for. Basically the same type of details already explained in previous job, but just a little different, at this time the owner made up her own meal time specials and menus. And her very own hiring team members. Very nice atmosphere, wonderful employer, awesome customer service and meeting new friends and acquaintances.

I worked in a warehouse with a certain number of people, taping reusable television bags and electronics bags together for reuse. Helped with loading up and unloading bags and boxes of all sizes. Maintained making acquaintances, and made a few friends. Was taught how to become effective and efficient in warehouse surroundings. Was taught to use time clock for very first time. Was always on time given that It was a good distance from where I lived.

Providing courtesy to the customers that came in to patronize the establishment. Great memory skills, remembering what the regular customers drank. Remembering great math skills under pressure. Stocked, and carried the alcohol, pop, and stock to certain places in the bar, along with stocking coolers and refrigerators. Providing nice and courteous service to the customers and Boss.

Cashier, bagging customers purchased items, providing nice and courteous service to all said customers even if they were mean and hateful. Smiling and being helpful answering questions. If there was a spill or accident in said aisles, we cleaned them up as well. Very nice atmosphere and loved working for them.

Reason for leaving, I was very ill at that time, and I had to move out of the home that I had owned, and moved back to Masontown Pennsylvania. Would work for them again anytime since I am not that kind of sick again. and never will be.

• Identified issues, analyzed information and provided solutions to problems.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked effectively in fast-paced environments.
• Strengthened communication skills through regular interactions with others.
• Applied effective time management techniques to meet tight deadlines.
• Excellent communication skills, both verbal and written.
• Organized and detail-oriented with a strong work ethic.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.