Janeisa Scruggs
Bronx
Summary
· Highly motivated; accurate and quick with Others.
· Experienced in working with adults from diverse cultural backgrounds.
· Well Adopted To Fast Pace Environments, Fast Leaning Ability.
· Excellent interpersonal communication skills,inbound customer services rep, retail,and food services.
· Highly skilled in providing friendly guest services with genuine hospitality.
. Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards..
Overview
14
14
years of professional experience
1
1
Certification
Work History
Phlebotomy Technician
LabCorp
05.2023 - 11.2023
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Enhanced laboratory efficiency through proper specimen handling and labeling procedures.
- Ensured patient safety by adhering to strict infection control protocols during all phlebotomy procedures.
- Streamlined the blood collection process through proficient venipuncture and capillary puncture techniques.
- Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Collaborated with clinical staff to ensure appropriate specimen collection for various diagnostic tests.
- Upheld compliance with regulatory standards through meticulous record-keeping and documentation of collected specimens.
Housekeeper
Five Star Senior Living
04.2019 - 03.2020
- Cleans and sanitizes resident rooms, offices, public areas, restrooms, and residential areas.
- Vacuums, mops, and sweeps carpets and floors.
- Cleans windows and mirrors.
- Makes beds and changes linens.
- Replenishes toilet paper, hand towels, soap, and other toiletries.
- Empties and cleans trash cans and replaces liners.
- Washes dishes, utensils, kitchen gadgets, and appliances.
- Tidies and organizes personal items and belongings, drawers, closets, and storage spaces in a neat and orderly fashion.
- Washes, dries, irons, folds, and puts away laundry.
- Reports maintenance issues, including changing light bulbs.
- Deep cleans carpets, drapes, and upholstery.
Cashier Team Lead
Wendys Restaurant
03.2017 - 10.2019
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
Security Guard
Allied Universal Security Services
01.2016 - 08.2017
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Reduced incidences of theft by implementing effective access control measures.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
Applebee's restaurant (server/hostess)
08.2014 - 06.2015
- Greet guest with warm and friendly hostility
- Serve large groups of parties
- Stock, maintenance, food preparation.
Avenue Department( Sales Associate )
05.2013 - 08.2013
- Exhibited patience and courtesy during high volume periods
- Answered customer inquiries; inventoried stock Provided customers with product information, personal selection and service assistance Organized and arranged merchandise on shelves and racks for next business day Prepared floor displays of merchandise to attract business and promote sales.
Cosi Restaurant (Barista)
03.2011 - 04.2012
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas
- Describe menu items to customers or suggest products that might appeal to them
- Receive and process customer payments
- Take customer orders and convey them to other employees for preparation
- Slice fruits, vegetables, desserts, or meats for use in food service.
Burger King Restaurant(Cashier)
08.2010 - 10.2010
- Performed inventory and restocked restroom supplies
- Hands on experience in handling cash efficiently
- Followed Procedures for safe food preparation and great food presentation
- Cleaned and stock customers eating area ,work stations an equipment.
Teachers Assistants for early childhood an head start programs
08.2009 - 06.2010
- Responsible for maintenance in classroom and bathrooms
- Help lead Teachers In planning Implementing Learning Experience That's Advance The Intellectual,Social and Physical Development Of Children With Safe and Healthy learning Environment's
- Communicate and interact with parents and caregivers.
Education
Phlebotomy
TIA School of Allied Health
545 8th Avenue 11.2023
Nursing
Camden County College
Blackwood, NJ05.2025
Skills
- Venipuncture
- Infection Control
- Safe Food Handling
- Security Procedures Knowledge
- Beverage Preparation
- Early Childhood Development
- Shift Scheduling
- Customer Service
- Complaint Resolution
- Residential Cleaning
References
AVAILABLE UPON REQUEST
Certification
Certified Phlebotomist Since December 2023
Timeline
Phlebotomy Technician
LabCorp
05.2023 - 11.2023
Housekeeper
Five Star Senior Living
04.2019 - 03.2020
Cashier Team Lead
Wendys Restaurant
03.2017 - 10.2019
Security Guard
Allied Universal Security Services
01.2016 - 08.2017
Applebee's restaurant (server/hostess)
08.2014 - 06.2015
Avenue Department( Sales Associate )
05.2013 - 08.2013
Cosi Restaurant (Barista)
03.2011 - 04.2012
Burger King Restaurant(Cashier)
08.2010 - 10.2010
Teachers Assistants for early childhood an head start programs
08.2009 - 06.2010
Phlebotomy
TIA School of Allied Health
Nursing
Camden County College
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