Janeka Smith
Memphis,TN
Summary
Conscientious Healthcare professional offering over 5 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
8
8
years of professional experience
Work History
Nutritional Service Assistant
Memphis City Schools
Memphis, TN
11.2023 - Current
- Participated in regular staff meetings to discuss menu updates, dietary restrictions, and ways to enhance overall patient satisfaction.
- Collaborated with dietitians to develop nutritious and appealing menus for patients with various health conditions.
- Demonstrated adaptability by adjusting meal plans based on last-minute changes or availability of ingredients without compromising quality or taste preferences.
- Assisted in maintaining a clean and hygienic kitchen environment, ensuring compliance with safety regulations.
Certified Phlebotomy Technician/Nursing Assistant
Health Care Institute
Memphis, TN
01.2017 - Current
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Consistently followed hospital protocol for proper disposal of biohazardous waste materials, ensuring safety compliance.
- Implemented infection prevention measures while conducting venipunctures or capillary punctures on diverse populations.
- Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
- Exhibited strong interpersonal skills when interacting with patients from various cultural backgrounds to establish rapport quickly.
- Upheld strict confidentiality standards to protect sensitive patient information in accordance with HIPAA regulations.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Medical Assistant/ Youth Service Volunteer
AmeriCorps Program
Memphis, TN
07.2016 - 07.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Supported families connecting them with additional resources available within the community meeting their specific needs.
- Adapted programming quickly responding to changing circumstances ensuring continuity of service delivery during unforeseen challenges.
- Promoted positive values and social skills by facilitating group discussions and team-building exercises.
- Mentored at-risk youth, providing guidance, support, and resources to help them reach their full potential.
- Enhanced youth development by implementing engaging and interactive activities.
Education
Pharmacy Technician
Concorde Career College
Memphis, TN07.2023
GED -
Southwest Tennessee Community College
Memphis, TN08.2013
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Phlebotomy
- Electronic Medical Records
- CPR
- Specimens collection and processing
Additional Information
Completed 180 Externship Hours at Walgreens Pharmacy
Timeline
Nutritional Service Assistant
Memphis City Schools
11.2023 - Current
Certified Phlebotomy Technician/Nursing Assistant
Health Care Institute
01.2017 - Current
Medical Assistant/ Youth Service Volunteer
AmeriCorps Program
07.2016 - 07.2017
Pharmacy Technician
Concorde Career College
GED -
Southwest Tennessee Community College