Janeka Wallace
Indianapolis,IN
Overview
6
6
years of professional experience
Work History
Office Manager
Good ol days home care
Indianapolis, IN, USA
05.2019 - Current
- Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
- Developed and implemented efficient filing systems to improve document organization and retrieval
- Oversaw inventory management, ensuring adequate supply levels while minimizing waste and reducing costs by XX%
- Coordinated office moves and renovations, successfully minimizing downtime and disruptions to workflow
- Implemented new software systems for project management, resulting in improved team collaboration and productivity
- Maintained confidential employee records, ensuring compliance with privacy regulations
- Assisted in the recruitment process by screening resumes, conducting initial interviews, and coordinating candidate assessments
- Prepared reports on office expenses, budget variances, and operational performance for senior management review
- Collaborated with IT department to troubleshoot hardware/software issues and ensure smooth functioning of office equipment
- Negotiated contracts with vendors for office supplies/services to secure cost-effective solutions without compromising quality or service levels
- Developed standardized procedures for administrative tasks such as travel arrangements, expense reporting, and meeting coordination
- Provided training to new employees on company policies/procedures as well as proper use of office equipment/software tools
- Managed relationships with external stakeholders such as clients, suppliers/vendors, contractors/subcontractors in a professional manner
- Streamlined the invoice processing system by implementing an automated software solution resulting in a XX% reduction in processing time
- Led a team of administrative staff members in achieving departmental goals through effective delegation of tasks
- Improved customer satisfaction ratings by implementing a feedback system that resulted in an increase of XX% positive reviews
- Reduced paper usage by XX% through the implementation of digital documentation processes
- Implemented a comprehensive disaster recovery plan that ensured minimal disruption during unforeseen events
- Increased efficiency within the office by introducing new time-tracking software resulting in a XX% decrease in payroll errors
- Spearheaded the transition to a paperless office environment, resulting in significant cost savings and improved sustainability
- Managed the office budget, tracking expenses and identifying areas for cost-saving measures
- Developed and implemented employee recognition programs to boost morale and increase employee engagement
- Implemented new onboarding procedures that reduced training time by XX% while maintaining high-quality standards
- Coordinated logistics for company events, including venue selection, catering arrangements, and guest accommodations
- Collaborated with HR department to ensure compliance with employment laws/regulations and maintain accurate personnel records
Teacher Assistant
Phalen Leadership Academies
Indianapolis, IN, USA
09.2020 - 04.2024
- Assisted lead teacher in creating and implementing lesson plans for various subjects
- Provided one-on-one support to students with special needs, helping them achieve academic goals
- Managed classroom behavior by implementing positive reinforcement strategies and maintaining a safe learning environment
- Supported lead teacher in grading assignments and providing constructive feedback to students
- Collaborated with other teaching assistants to develop engaging educational activities and materials
- Facilitated small group discussions and activities to enhance student comprehension of lesson content
- Assisted in the supervision of students during recess, lunchtime, and field trips
- Utilized technology tools such as interactive whiteboards and educational software to enhance classroom instruction
- Implemented individualized education plans (IEPs) for students with disabilities, ensuring their specific needs were met
- Created a positive learning environment by fostering strong relationships with students based on trust and respect
- Monitored student progress through regular assessments and provided reports to lead teacher and parents/guardians
- Assisted in the preparation of instructional materials such as worksheets, handouts, and visual aids
- Supported lead teacher in organizing class outings, assemblies, and parent-teacher conferences
- Collaborated with school counselors to address behavioral or emotional issues affecting student performance
- Maintained accurate records of student attendance, grades, and behavior incidents
- Developed creative ways to engage students during remote learning sessions using online platforms
- Provided additional assistance outside of regular class hours for struggling students
- Implemented differentiated instruction techniques to meet the diverse learning needs of students
- Attended professional development workshops/seminars to stay updated on best practices in education
- Demonstrated patience when working with challenging behaviors or difficult situations
- Cultivated a supportive relationship with parents/guardians through effective communication about student progress
- Fostered a sense of inclusivity by promoting diversity awareness and celebrating cultural differences in the classroom
- Assisted with the setup and maintenance of classroom equipment, including computers, projectors, and audiovisual aids
- Collaborated with lead teacher to create a positive classroom environment that encouraged student participation and engagement
- Provided assistance during standardized testing periods by administering exams and ensuring test security protocols were followed
Education
High school diploma -
Excel center
Indianapolis, INSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Administrative support
- Bookkeeping
- Document management
- Inventory control
- Staff management
- Staff hiring
- Supply management
- Employee training
- Training and coaching
- Staff training
- Meeting planning
- Computer skills
- MS office
- Team leadership
Timeline
Teacher Assistant
Phalen Leadership Academies
09.2020 - 04.2024
Office Manager
Good ol days home care
05.2019 - Current
High school diploma -
Excel center