Janel Angel

Port Charotte,FL

Summary

Dynamic Customer Service Manager with a proven track record at Becky’s Buds, excelling in customer relations and problem-solving. Skilled in Microsoft Office Suite, I effectively lead teams to resolve issues promptly, ensuring high customer satisfaction. Recognized for timely task completion and a strong focus on customer needs, driving positive outcomes in service delivery.

Overview

years of professional experience

Work History

Customer Service Manager

Becky’s Buds

07.2020 - 08.2025

Customer service manager. Managing customer service calls, handling relations, responding to feedback. Resolving issues. Talking with customers and resolving any issues they have. Managing other agents for customer service.

Customer Service Rep

Live Ops

05.2019 - 04.2020

Customer service representative.

Education

Penn Foster

Scranton, PA

Bachelor of Science - Psychology

University of Florida

Gainesville, FL

Skills

Customer service
Problem-solving
Microsoft outlook, word, and Excel
Customer focused
Time management

Customer relations
Critical and analytical problem solver
On time
Completes designated tasks timely

Money skills club

Member at money skills club university of Florida.

Timeline