Objective
Overview
Work History
Education
Skills
Accomplishments
Timeline

Janel Barthell

M.R.S Associates/ M.R.S BPO LLC.
Pine Hill,NJ
Janel Barthell
15
years of professional experience

Working in an environment that is not just a job, but I can make it a career. Proven record of absorbing new concepts easily and adapting to highly demanding situations. Exceptionally strong interpersonal, teamwork skills and computer literate.

Work History

Receptionist

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  • Using a switchboard to answer phones and introducing the new families in a comfortable environment. Organizing files, typing documents using Data entry, Word Excel and Power point.

Bill Collector

M.R.S Associates/ M.R.S BPO LLC. | 05.2011undefined
  • Developed a reputation for excellent customer service. Helping customers through their financial problems by giving those options on how to pay their bills. Taking the time to answering questions and making the customer feel respected at all times. Earned a reputation as key player in a branch sales team.

Recovery Specialist

1 Year
Quality Asset Recovery | 01.2011 - 01.2012
  • Insurance situations and guide them through amending there economic problems. Specialize in helping customer with medical, apartment billing issues by giving them options on how to resolve their bills.

Operations

3 Years
Cendant Mortgage / PHH Mortgage | 01.2001 - 01.2004
  • Scanning in mortgages in an Excel spread sheet and maintaining an organize a filing system for the company. Prepared reports on product marketability, daily figures and yearly sales.

Cook supervisor/ Dietary Aide

4 Years
Sterling Manor Nursing Home | 01.1997 - 01.2001
  • Prep meals for the elderly and made sure they had nutritionals according to their diet. Provide excellent customer service in making the elderly feel right at home. Managing a staff in serving the meals in a timely manner.

Education

High school Diploma - Business

01-1998

- Fashion Designing

Art Institute of Philadelphia | 01-2001

Skills

Organization skills
Time management
Telephone skills
Data entry

Accomplishments

  • Six time achievement award in collections for reaching g goal each month
  • Three time 12month award for continually hitting a particular budget each month for a year
  • Million Dollar Goal Club: exceeding a million dollar gross for 5years with the company

Timeline

Bill Collector

M.R.S Associates/ M.R.S BPO LLC.
05.2011 Read More

Recovery Specialist

Quality Asset Recovery
01.2011 - 01.2012Read More

Operations

Cendant Mortgage / PHH Mortgage
01.2001 - 01.2004Read More

Cook supervisor/ Dietary Aide

Sterling Manor Nursing Home
01.1997 - 01.2001Read More

Art Institute of Philadelphia

from Fashion Designing
Read More

Receptionist

Read More

High school Diploma from Business
Read More
Janel Barthell