Janel Duggan
Buffalo,NY
Summary
Capable Industry worker that's passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service food service establishments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Experienced nursing professional providing quality care to patients in variety of settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in toileting, feeding and dressing. .
Overview
25
25
years of professional experience
Work History
Bartender/Restaurant Server
Sidelines Sports Bar And Grille
06.2016 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Certified Nursing Assistant
Jane Hopkins
09.2014 - 09.2015
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to the patient's needs.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Certified Nursing Assistant
Canterbury Woods
02.2006 - 04.2014
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Certified Nursing Assistant
Weinberg Campus
05.2003 - 11.2005
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Certified Nursing Assistant
Wedgwood Healthcare Center
04.2001 - 05.2003
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Secretary
General Remodeling And Construction
06.1999 - 04.2001
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Facilitated communication between departments for improved collaboration and project success.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Education
High School Diploma -
Kenmore East Senior High School
Tonawanda, NY06.2000
No Degree - Nursing And Early Childhood Education
Erie 1 BOCES
Buffalo, NY06.1999
Skills
- Engaging personality
- Clear and effective communication
- Customer service expertise
- Service-oriented mindset
- Patience and Tolerance
- Strong multitasking
- Self Motivation
- Highly reliable
- Team training and development
- Hospitality service expertise
- Outgoing Personality
- Professional Appearance
- Complex Problem-Solving
- Organizational ability
Timeline
Bartender/Restaurant Server
Sidelines Sports Bar And Grille
06.2016 - Current
Certified Nursing Assistant
Jane Hopkins
09.2014 - 09.2015
Certified Nursing Assistant
Canterbury Woods
02.2006 - 04.2014
Certified Nursing Assistant
Weinberg Campus
05.2003 - 11.2005
Certified Nursing Assistant
Wedgwood Healthcare Center
04.2001 - 05.2003
Secretary
General Remodeling And Construction
06.1999 - 04.2001
High School Diploma -
Kenmore East Senior High School
No Degree - Nursing And Early Childhood Education
Erie 1 BOCES
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