JANELL ARMSTRONG
Wahiawa,HI
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Accomplished librarian handling file and document management and inventory allocation. Proficient in maintaining stringent financial controls and timelines.
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Administrative Assistant
AAFES Main Exchange
Ft. Wainwright, Alaska
2020.11 - 2021.05
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Handled client correspondence and tracked records to foster office efficiency.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Educational Assistant
John F. Kennedy Day School, Bureau Of Education
Whiteriver, AZ
2003.09 - 2019.05
- Provided support to help students with special needs learn and grow.
- Supported student learning objectives through personalized and small group assistance.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Created lesson materials, visuals and digital presentations to supplement lesson plans.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
Education
Associate of Arts -
Eastern Arizona College
Thatcher, AZ09.1998
High School Diploma -
Alchesay High School
Whiteriver, AZ05.1996
Some College (No Degree) - Education Training Course
Northland Pioneer College
Whiteriver, AZSome College (No Degree) - Para Professional Certificate
Northern Arizona University
Flagstaff, AZSkills
- Microsoft Visio
- Adobe Dreamweaver
- Confidentiality and Data Protection
- Multitasking and Time Management
- Google Drive
- Microsoft Access
- Library Opening and Closing
- Equipment Securing
- Fine Collections
- Materials Distribution
- Facility Security
- Sorting and Processing Donations
- Damaged Book Removal
- Typing Speed
- Athlete Training and Motivation
- Training Camp Oversight
- Individualized Coaching
- Competition Preparation
- Performance Optimization
- Game Rule Updates
- Managing a classroom of 25 students
Certification
- Certified Educational/ Librarian Assistance, John F. Kennedy
- Certified Renaissance Learning 501: Intro to Reading Renaissance
- Certified Renaissance Learning 601: Advanced Reading Renaissance
Timeline
Administrative Assistant
AAFES Main Exchange
2020.11 - 2021.05
Educational Assistant
John F. Kennedy Day School, Bureau Of Education
2003.09 - 2019.05
Associate of Arts -
Eastern Arizona College
High School Diploma -
Alchesay High School
Some College (No Degree) - Education Training Course
Northland Pioneer College
Some College (No Degree) - Para Professional Certificate
Northern Arizona University