Ja'Nell Copling
Memphis,TN
Summary
Dynamic Team Lead with a strong focus on performance improvement and quality control. Proven track record in coaching and mentoring, enhancing team efficiency. Skilled in analytical thinking and attention to detail, successfully managing multiple projects while fostering a collaborative environment. Committed to continual learning and delivering exceptional results.
Overview
16
16
years of professional experience
Work History
Team Lead
Maersk
Memphis, TN
06.2019 - 03.2025
- Provide associates with tools needed to comply with company vision and expectations.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Maintaining inventory in work area.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Collect, sort, and fix problem packages.
Medic
Army
San Antonio, TX
10.2010 - 11.2018
- Managed medical supply inventory, ensuring the availability of necessary equipment and medications for optimal patient care.
- Maintained accurate medical records, ensuring timely access to vital information for informed decision-making in patient care.
- Improved patient care by conducting thorough medical assessments and developing comprehensive treatment plans.
- Promoted preventive health measures through educational initiatives, including workshops and community outreach programs.
- Collaborated with other healthcare professionals to provide quality patient care.
- Continuously updated personal skills set through professional development courses and training seminars related to emerging trends in medicine.
- Developed patient care strategies to address complex health conditions, resulting in improved health outcomes.
- Conducted comprehensive diagnostic tests to accurately identify patient health issues, improving treatment precision.
- Enhanced patient satisfaction, providing compassionate care and attention to individual patient needs.
- Enhanced effectiveness of patient treatment plans by collaborating closely with multidisciplinary healthcare team.
- Optimized emergency response times by coordinating with healthcare professionals and support staff.
- Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
- Responded to emergency calls to provide immediate and life-saving medical care.
- Operated electrocardiograms (EKGs), external defibrillators or bag valve mask resuscitators in advanced life support environments.
- Monitored patients' vital signs to assess condition and identify necessary medical interventions.
- Placed patients on backboards or stretchers to safely load into ambulance.
- Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed.
- Inspected equipment and resolved deficiencies prior to in-service operations.
- Used defibrillators and oxygen tanks during patient care and transport, increasing chances of survival.
- Checked function, equipment, and supplies on assigned vehicles.
DSP
SRVS
Memphis, TN
09.2009 - 10.2018
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Scheduled daily and weekly care hours for client caseload.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Organized outings in community.
- Provided assistance with job duties of clients.
Education
High School Diploma -
Kirby High School
Memphis, TNSkills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance improvement
- Quality control
- Production monitoring
- Analytical thinking
Timeline
Team Lead
Maersk
06.2019 - 03.2025
Medic
Army
10.2010 - 11.2018
DSP
SRVS
09.2009 - 10.2018
High School Diploma -
Kirby High School