Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janelle Beck

Longview ,WA

Summary

With over 22 years of customer service experience across industries including loan processing, healthcare, beauty, and administration, I bring strong communication skills, adaptability, and professionalism to every role. I’m quick to learn new software and systems, and skilled at handling sensitive information with care. Whether assisting clients face to face or managing backend processes, I excel at creating positive customer experiences, multi-tasking in fast paced environments, and serving as a reliable co-worker.

Overview

23
23
years of professional experience

Work History

Hairdresser

Self
Kelso, WA
03.2018 - Current

Hair dresser, coloring and cutting hair, scheduling clients, answer phone, and taking payments.

YoungLife

Admin
Longview, WA
01.2015 - 12.2016

(Can’t remember exact dates worked)

Answered phones, made sure all paperwork for camps were properly filled out, processed payments, entered donation and monthly pledges in computer, sent out letters, filled paperwork and processed it for Go 4th booth, provided leaders with supplies for monthly or weekly club events and did any errands the director needed.

Peace Health

Front Desk
Longview, WA
01.2010 - 08.2012

Worked at the front desk of the family practice in Peace Health. Made and checked patients in for their appointments, checked insurance and made sure patients had insurance, answered phones, and filed paperwork.

Red Canoe CU

Loan Processor
Longview, WA
01.2002 - 01.2010
  • Processed loans for the loan officers to make sure everything was correct and all documents needed are included in loans. Answered phones, worked with loan officers and insurance officers for correct paperwork, worked on getting titles from or to members and met with members to get needed documents for loans.

Education

High School Diploma -

Kelso High School
Kelso, WA
06.1998

Skills

    Customer Service, multi tasking, answering phones, and a quick learner

Timeline

Hairdresser

Self
03.2018 - Current

YoungLife

Admin
01.2015 - 12.2016

Peace Health

Front Desk
01.2010 - 08.2012

Red Canoe CU

Loan Processor
01.2002 - 01.2010

High School Diploma -

Kelso High School
Janelle Beck