Janelle Blas
El Paso,TX
Summary
Self-motivated, passionate, and energetic employee seeking to progress career in heath care administration. My goals are to create a positive, efficient, and productive support system for the patients, providers and team member. Committed to providing high quality health care by utilizing my strong organizational and communication skills.
Overview
7
7
years of professional experience
Work History
Patient Appointing Clerk( Remote )
Puget Sound Military Appointing Center
03.2024 - 04.2024
- Streamlined patient flow by optimizing appointment scheduling and resource allocation.
- Developed strong relationships with insurance providers to expedite claims processing, reducing financial stress on patients.
- Reduced wait times for patients with effective utilization of staff and resources.
- Increased patient retention rates by providing exceptional customer service and addressing concerns promptly.
Patient Appointing Clerk
Epic Goverment Military Appointing Center
04.2023 - 02.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Patient Appointing Clerk
Federal Services Resources
04.2021 - 04.2023
- Scheduled appointments for Ft. Carson, USAFA, Schriever AFM, Peterson AFB and Buckley AFB for primary, specialty and subspecialty medical care within MHS access to care standards
- Scheduled MRI's and provided patients clear concise instructions regarding radiology testing
- Validate eligibility through appropriate booking through Defense Eligibility Report System (DEERS).
- Register Patient not yet enrolled into MHS Genesis
- Review referrals and scheduled accordingly to specialty clinic protocols
- Assist with training new hires in company procures and daily task
Medical Records Clerk
Southwest X-ray
07.2017 - 10.2020
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Printed and photocopied documents to provide patients with copies of medical records.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Optimized office space utilization by implementing a color-coded filing system for easier navigation and file location.
- Input data into computer programs and filing systems.
Education
Associate of Applied Business - Business Administration
Central Texas College
Killeen, TX05.2023
Associate Degree in Nursing - Medical Administration
Ultimate Medical Academy - Clearwater
Clearwater, FL05.2018
Associate Degree in Nursing - Medical Insurance Billing And Coding
Guam Marianas Training Center
Hagatna, GU10.2010
High School Diploma -
Enterprise High School
Enterprise, AL01.2010
Skills
- Telephone Etiquette
- Customer Satisfaction
- Database entry
- Typing Speed WPM: 50-60
- Attention to Detail
- Customer Communication
- Problem-Solving
- Microsoft Office
- Data Entry
Timeline
Patient Appointing Clerk( Remote )
Puget Sound Military Appointing Center
03.2024 - 04.2024
Patient Appointing Clerk
Epic Goverment Military Appointing Center
04.2023 - 02.2024
Patient Appointing Clerk
Federal Services Resources
04.2021 - 04.2023
Medical Records Clerk
Southwest X-ray
07.2017 - 10.2020
Associate of Applied Business - Business Administration
Central Texas College
Associate Degree in Nursing - Medical Administration
Ultimate Medical Academy - Clearwater
Associate Degree in Nursing - Medical Insurance Billing And Coding
Guam Marianas Training Center
High School Diploma -
Enterprise High School