Zanderlyn Zimmerman
Pearl River,LA
Summary
Senior Remote Patient Access Representative with 7 years of experience and 3 years of remote reregistration, data entry and customer service. Strong Ability to communicate clearly and effectively to patients and staff. Works hard to be a solid team player with upbeat positive attitude and proven skills in establishing rapport with clients. Relentlessly motivated to maintain customer satisfaction and contribute to company success makes her an asset in whichever role and/or department assigned. Experienced data entry clerk with several years of success developing and maintaining databases. Certified in 10-key coupled with exceptional talents in creating organizational and filing systems. Resourceful and meticulous individual with reputation for improving office productivity.
Overview
9
9
years of professional experience
Work History
Patient Access Representative (Remote)
Ochsner Health
11.2016 - 01.2023
- Answering calls, scheduling patients and entering the required information on the computer system in an accurate and timely matter
- Obtaining demographic, insurance and financial information from patients
- Verifying insurance eligibility and benefits and ensuring all notifications and authorizations are completed within required time frames
- Organized and maintained a filing system for patient charts, including generating chart numbers filing and pulling charts
- Cross trained in multiple departments to know all company needs and train new employees.
Server
Marriott
08.2013 - 11.2016
- Recorded food and drink orders and served customer requests to the highest standards
- Maintained full product knowledge of menu and chef specials to proactively up-sell menu items to guest while ensuring customer satisfaction
- Ensured all guests felt welcome, and provided responsive, professional service at all times.
Education
High School Diploma -
John Ehret High School
Marrero05.2010
Skills
- QuickBooks
- Excel
- Epic
- Data Entry
- Word
- Customer Service
- Telephone Etiquette
- Time Management
- Organization
- Troubleshoot Internet & Connectivity Issues
- Regularly worked under limited supervision
- Teamwork
- Document Preparation
- Collecting information
- Verifying data accuracy
- Advanced clerical knowledge
- Error identification
- File Management
- Data transcription
- Data accuracy
State
LA
City
Pearl River
Timeline
Patient Access Representative (Remote)
Ochsner Health
11.2016 - 01.2023
Server
Marriott
08.2013 - 11.2016
High School Diploma -
John Ehret High School
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