Summary
Overview
Work History
Education
Skills
Timeline
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Janelle Boucher

Shirley,NY

Summary

Dynamic professional with a proven track record at Perfect Color Tanning, excelling in customer service and sales. Expert in organization and relationship building, I significantly enhanced client satisfaction and sales goals. Skilled in telephone etiquette and inventory control, my approach has consistently improved operational efficiency and team cohesion.

Overview

6
6
years of professional experience

Work History

Receptionist

Perfect Color Tanning
06.2021 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Sold products best for clients needs in order to assist visitors as well as reach sales goals.

Waitress Supervisor

3 Brothers Vegan Cafe
01.2020 - 06.2021
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Closed and opened restaurant in a timely manner, focusing on cleanliness and precision.

Babysitter

Self Employed
04.2018 - 11.2020
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Education

Bachelor Of Medical Biology - Biochemistry

Molloy University
Rockville Centre, NY
05.2026

High School Diploma -

Lindenhurst Senior High School
Lindenhurst, NY
06.2022

Skills

Organization skills

Time Management

Telephone skills

Data Entry

Sales

Complaint Handling

Order Accuracy

Customer Service

Food and Beverage Service

Relationship Building

Inventory controls

Greeting and Seating Guests

Cash Handling

Opening and closing procedures

Sanitizing understanding

Inventory Control

Timeline

Receptionist

Perfect Color Tanning
06.2021 - Current

Waitress Supervisor

3 Brothers Vegan Cafe
01.2020 - 06.2021

Babysitter

Self Employed
04.2018 - 11.2020

Bachelor Of Medical Biology - Biochemistry

Molloy University

High School Diploma -

Lindenhurst Senior High School
Janelle Boucher