Mikael Rogers
Hempstead,ny
Summary
Highly motivated individual seeking advancement. Experienced with customer relationship management, ensuring high levels of customer satisfaction. Skilled and motivate with extensive customer service and sales experience. I am an organized and dependable candidate once given the opportunity will prove that I am successful at managing multiple priorities with a positive attitude. My willingness to take on added responsibilities to meet team goals and aide in the positive experience of patients.
Overview
1
1
year of professional experience
Work History
Sales Associate
ZARA
Garden City, NY
12.2023 - 09.2024
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Recreation Aid
Town Of Hempstead
Hempstead, NY, USA
06.2023 - 08.2024
- Enhanced participant enjoyment by planning and implementing diverse recreational activities. Which encompass hosting events for children and adults.
- Ensured compliance with state regulations and company policies by thoroughly understanding guidelines and adhering to protocols.
- Set up and broke down equipment and supplies used in activities, focusing on safe handling and storing.
- Delivered recreational programs to meet needs and preferences of diverse resident population.
- Assisted individuals with special needs, ensuring an inclusive environment for all participants.
- Provided exceptional customer service to patrons by addressing inquiries and resolving issues in a timely manner.
- Performed light custodial duties to provide clean and inviting facilities.
Sale Associate
Party City
Carle Place
10.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Associates - Fashion Marketing
Nassau Community College
Garden City, NY05.2026
High School Diploma -
Hempstead High School
Hempstead, NY06.2023
Skills
- Excellent people skills
- Reliable and punctual
- Adapt to diverse groups
- Positive and professional
- Energetic self-starter
- Service-oriented
- Written and oral communication skills
- Excellent communication skills
- Multitasking Abilities
- Time management abilities
Awards
Athletic Reward from football and basketball
Accomplishments
Atlethtic rewards for Football and Basketball
Timeline
Sales Associate
ZARA
12.2023 - 09.2024
Sale Associate
Party City
10.2023 - 11.2023
Recreation Aid
Town Of Hempstead
06.2023 - 08.2024
High School Diploma -
Hempstead High School
Associates - Fashion Marketing
Nassau Community College