Janelle Nye
Caldwell,ID
Summary
Results-oriented Loan Processor that is highly effective at coordinating documents and processes between departments, individuals and government offices. Expert negotiator, problem solver and organizer. Over 10 years of experience in loan processing and mortgages.
Overview
13
13
years of professional experience
Work History
Jr. Loan Processor-File Slayer
Fairway Independent Mortgage Corporation
Denver, CO
03.2015 - 05.2022
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Handled any conditions sent from underwriting departments.
- Issues reports for old and new loans based on field inspections of loan sites.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Maintained long-term relationships with customers to provide best-in-class customer service.
- Set up and completed loan submission packages.
- Checked packages for appropriate documentation.
- Evaluated approvals against established bank and government lending standards.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Provided quick turnaround times to maintain fast-past schedule.
- Upheld complete confidentiality of all submitted information according to release guidelines.
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
- Consulted with outside vendors to identify and resolve loan closing issues.
- Filed completed loan applications with underwriting and made approval or denial recommendations.
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Produced and submitted completed loan packages to title and escrow professionals.
- Conducted pre-funding and funding activities for over 30 monthly applications.
- Reviewed and validated details of loan applications and closing documentation.
Loan Officer Assistant
Cherry Creek Mortgage
Cherry Creek, CO
05.2014 - 03.2015
- Cultivated productive relationships with clients, realtors and title/escrow officers to increase profits and expand customer base.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Maintained referral pipeline by reaching out regularly to real estate agents, referral partners and past clients.
- Conferred with applicants and creditors to obtain information and resolve paperwork discrepancies.
- Assessed loan compliance to meet mortgage lending laws and regulations.
- Coordinated with realtors and title companies to identify discrepancies and update different teams on processing progress.
- Liaised with clients to guide through loan closing process and skillfully handle any concerns.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
- Assisted with timely loan closing and funding activities with efficient management of task checklists.
- Documented borrower's information in loan processing system and resolved any discrepancies.
Loan Processor
First Horizon Home Loans
Boise, ID
08.2000 - 10.2005
- Handled any conditions sent from underwriting departments.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Maintained long-term relationships with customers to provide best-in-class customer service.
- Evaluated approvals against established bank and government lending standards.
Education
Bachelor of Science - Finance
Southern New Hampshire University
Hooksett, NH07.2022
Skills
- Calyx Point
- Customer Service
- Title Research
- Dedicated Work Ethic
- Application Reviews
- File Management
- Government Lending
- Attention to Detail
- Data Entry
- Employment Verification
- Regulatory Disclosure Preparation
- Creditworthiness Determination
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Jr. Loan Processor-File Slayer
Fairway Independent Mortgage Corporation
03.2015 - 05.2022
Loan Officer Assistant
Cherry Creek Mortgage
05.2014 - 03.2015
Loan Processor
First Horizon Home Loans
08.2000 - 10.2005
Bachelor of Science - Finance
Southern New Hampshire University
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