Janelle Popson
State College,Pennsylvania
Summary
Dedicated and efficient restaurant professional with exceptional time management skills. Demonstrates a strong work ethic in fast-paced environments. Delivers accurate service and impeccable customer care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/ Bartender
Little River Pub & Grille
Pinecrest Golf Course, Brookville, PA
05.2023 - 08.2024
- Greeted customers and provided excellent customer service.
- Prepared drinks according to standard recipes.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Served food and beverages to patrons and immediately remedied issues with orders.
Hostess/ Server
Red River Roadhouse
Clarion, PA
06.2020 - 12.2023
- Greeted customers and provided them with menus.
- Monitored dining room activity to ensure compliance with health regulations.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Monitored customer satisfaction levels throughout their meal experience.
- Provided excellent customer service to ensure satisfaction.
Education
Bachelor of Science - Biobehavioral Health
Pennsylvania State University
University Park, PA03-2026
Skills
- Beverage Preparation
- Table Setting
- Order Management
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- POS operation
- Liquor, wine, and food service
- Food safety understanding
- Guest Engagement
Timeline
Server/ Bartender
Little River Pub & Grille
05.2023 - 08.2024
Hostess/ Server
Red River Roadhouse
06.2020 - 12.2023
Bachelor of Science - Biobehavioral Health
Pennsylvania State University
- RAMP Certified
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