Janelle Powers
Baton Rouge,LA
Summary
Dynamic and customer-focused professional with extensive experience as a Cashier at Bottom Of The Cup Tea Room. Proven expertise in cash handling and product restocking, delivering exceptional service that enhances customer satisfaction. Skilled in espresso machine operation, I thrive in fast-paced environments while fostering positive interactions and addressing customer needs effectively.
Overview
3
3
years of professional experience
Work History
Cashier
Bottom Of The Cup Tea Room
05.2022 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Acted as first point of contact and set appointments for prospective clients.
- Handled complaints and questions, and re-directed calls to other team members.
- Answered phone calls and answered questions from potential customers.
Inventory Manager
New Orleans Tea Company
05.2022 - Current
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Developed and implemented policies and procedures for inventory management.
- Created and updated regular inventory reports and records.
- Analyzed inventory data to identify and address stock discrepancies.
- Evaluated components and final products against quality standards and manufacturing specifications.
Barista
PJs Coffee Of New Orleans
05.2024 - 04.2025
- Maintained regular and consistent attendance and punctuality.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
Cashier
Dragonfly Cafe and Bakery
05.2024 - 09.2024
- Handled cash with high accuracy and took care to check bills for fraud.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Operated cash register to record transactions accurately and efficiently.
- Addressed customer needs and made product recommendations to increase sales.
Education
No Degree - Accounting And Finance
Louisiana State University
Baton Rouge, LA05-2027
Skills
- Product restocking
- Cash handling expertise
- Espresso machine operation
- Opening and closing coordination
- Coffee and tea expertise
Affiliations
- Kappa Delta
Timeline
Barista
PJs Coffee Of New Orleans
05.2024 - 04.2025
Cashier
Dragonfly Cafe and Bakery
05.2024 - 09.2024
Cashier
Bottom Of The Cup Tea Room
05.2022 - Current
Inventory Manager
New Orleans Tea Company
05.2022 - Current
No Degree - Accounting And Finance
Louisiana State University
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