Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Janelle Santangelo

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

32
32
years of professional experience

Work History

Wait Staff Member

Waffle House Restaurant
Fresno
11.2024 - 05.2026

Took orders and served breakfast and lunch to provide timely meals for customers.

Took orders and served breakfast and lunch to provide timely meals for customers.

Assisted customers with their needs at the service counter.

Collaborated with coworkers to foster teamwork and support a positive work environment.

Wait Staff Member

BJ Kountry Kitchen
Fresno
03.1994 - 11.2024
  • Delivered friendly, efficient service to customers in fast-paced environment, contributing to positive dining experiences.
  • Resolved customer inquiries and issues, enhancing overall satisfaction during dining.
  • Collaborated with kitchen staff to deliver timely meal service to guests.
  • Supported food preparation and maintained cleanliness in dining area, ensuring a welcoming atmosphere.

Education

Bullard High School
Fresno, CA

Some College (No Degree) - Child Development

Fresno City College
Fresno, CA

Skills

  • Order management
  • Menu knowledge
  • Food safety
  • Customer service recovery
  • Food presentation
  • Cash handling
  • Effective communication
  • Attention to cleanliness
  • Problem solving
  • Food allergy awareness
  • Strong multitasking
  • Table setting expertise
  • Patron seating
  • Cleanliness and hygiene
  • Handling complaints
  • Food safety oversight
  • Meal recommendations
  • Professional appearance

Languages

English
Professional

Affiliations

  • Reading
  • Gym
  • Baking
  • Hiking
  • Socializing with Family and Freinds

References

References available upon request.

Timeline

Wait Staff Member

Waffle House Restaurant
11.2024 - 05.2026

Wait Staff Member

BJ Kountry Kitchen
03.1994 - 11.2024

Bullard High School

Some College (No Degree) - Child Development

Fresno City College
Janelle Santangelo