Summary
Overview
Work History
Education
Skills
Languages
Timeline
RegisteredNurse
Janelle Springette

Janelle Springette

Miami,FL

Summary

Highly skilled and enthusiastic professional with more than 10 years of experience managing operations in patient-centric medical offices / facilities. Successfully oversee patient services, supply management and human resources. Develop and lead productive and efficient office staff. Contribute to high-volume medical practice by providing exceptional customer service.

Overview

9
9
years of professional experience

Work History

Health Unit Coordinator /Staff Development Coordinator

Conway Lakes Health & Rehabilitation Center
2010.02 - 2019.08
  • Improved patient care by efficiently coordinating and scheduling medical appointments, tests, and procedures.
  • Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
  • Maintained accurate patient records through diligent data entry and timely updates in the electronic health record system.
  • Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
  • Reduced wait times for patients by effectively managing patient flow within the health unit.
  • Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.
  • Streamlined daily operations for increased productivity by delegating tasks and supervising nursing staff.
  • Maintained high standards of hygiene, infection control, and patient safety by rigorously adhering to facility policies and procedures.
  • Educated patients and their families about disease management strategies, medication administration techniques, and self-care skills to promote health maintenance at home.

Education

Skin Therapist - Full Specialist - Esthetics

Hollywood Institute of Beauty Careers
Hollywood, FL
02.2024

Licensed Practical Nurse - Nursing

Miami Lakes Educational Center
Miami Lakes, FL
09.2009

High School Diploma -

Monsignor Edward Pace High School
Opa-locka, FL
05.2005

Skills

  • Multidisciplinary Team Collaboration
  • Professionalism
  • Telephone etiquette
  • Employee Supervision
  • Basic Life Support for Health Care Providers (BLS)
  • EMR Updating
  • Patient Education
  • Critical Thinking Abilities
  • Teamwork and Collaboration
  • Multitasking Capabilities
  • Customer Service Oriented
  • Reception Area Maintenance

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Health Unit Coordinator /Staff Development Coordinator

Conway Lakes Health & Rehabilitation Center
2010.02 - 2019.08

Skin Therapist - Full Specialist - Esthetics

Hollywood Institute of Beauty Careers

Licensed Practical Nurse - Nursing

Miami Lakes Educational Center

High School Diploma -

Monsignor Edward Pace High School
Janelle Springette