Janelly Rodriguez
Reno
Summary
Motivated college student and Certified Medical Assistant with experience leading teams and providing excellent customer care. Passionate about helping others, maintaining a safe and organized environment, and supporting smooth operations in healthcare settings.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Olive Garden
Reno, NV
- Served as the first point of contact, greeting guests professionally and creating a welcoming environment
- Managed waitlists, seating flow, and reservations while balancing academic responsibilities
- Communicated clearly and professionally with guests and team members to support smooth operations
- Addressed guest concerns calmly while maintaining professionalism
- Worked effectively in fast paced setting while managing multiple responsibilities
Team Member
Port of Subs
Reno, NV
01.2020 - Current
- Lead daily shift operations in a fast paced, customer facing environment
- Train and support team members on procedures, safety, and sanitation standards
- Follow strict hygiene and infection control protocols
- Communicate professionally and empathetically with customers
- Manage multiple tasks while maintaining accuracy and attention to detail
- Maintain a clean, organized, and safe work environment
Education
High School Diploma -
Robert McQueen Highschool
Reno, NV06-2023
Skills
- Patient and customer communication
- Time management and multitasking in fast paced environments
- Team leadership and staff training
- Conflict resolution and problem solving
- Front desk / Reception support
- Organization and attention to detail
Certification
Medical Assistant Certifications - U.S. Career Institute
Languages
Spanish
Professional Working
Timeline
Team Member
Port of Subs
01.2020 - Current
Restaurant Hostess
Olive Garden
High School Diploma -
Robert McQueen Highschool