Janely Perez
Boulder,CO
Summary
Results-driven Assistant General Manager known for high productivity and efficient task completion. Specialize in operational management, team leadership, and strategic planning. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and positive workplace environment.
Overview
8
8
years of professional experience
Work History
Assistant General Manager
Wild pastures burger company
Boulder, CO
08.2023 - Current
- Monitored employee performance to ensure compliance with company policies and procedures.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Communicated regularly with suppliers regarding product delivery timelines, pricing information.
- Led staff training sessions to improve service quality and operational skills.
- Ensured compliance with health and safety regulations to maintain a safe working environment.
Server
Quarterdeck Restaurant
Dania Beach, FL
12.2022 - 05.2023
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Process Assistant
Amazon
North Miami, Florida
05.2021 - 02.2023
- Facilitated training sessions for new hires on job expectations and safety guidelines.
- Perform audits as a Learning Ambassador on new and old associates to check their progress and coach them on areas for improvement.
- Track and communicate with managers on replenished orders on a daily basis.
- Assisted in the development of efficient and effective associate protocols.
Assistant Manager
Domino's Pizza
Miami, FL
09.2019 - 09.2021
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Server
Cheesecake Factory Inc
Miami, FL
10.2017 - 12.2019
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Education
Bachelor of Science - Nutrition Sciences
Purdue Global University
Westville, IN08.2025
High School Diploma -
Micheal Krop High
Miami, FL10.2007
Skills
- Food Safety Understanding
- Strong verbal and written communication
- Customer service focus
- Records organization and management
Timeline
Assistant General Manager
Wild pastures burger company
08.2023 - Current
Server
Quarterdeck Restaurant
12.2022 - 05.2023
Process Assistant
Amazon
05.2021 - 02.2023
Assistant Manager
Domino's Pizza
09.2019 - 09.2021
Server
Cheesecake Factory Inc
10.2017 - 12.2019
Bachelor of Science - Nutrition Sciences
Purdue Global University
High School Diploma -
Micheal Krop High