Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janene Sample

Colfax,WI

Summary

Dynamic and reliable professional with a strong work ethic, recognized for enhancing customer satisfaction at Instacart Shoppers through efficient order accuracy and effective time management. Proven ability to quickly learn and adapt, ensuring high-quality service and maintaining food safety standards in fast-paced environments.

Overview

16
16
years of professional experience

Work History

Instacart Shopper

Instacart Shoppers
11.2022 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
  • Worked productively with customers to meet order requirements and service expectations.
  • Increased customer satisfaction by providing timely and efficient grocery shopping services.

Private Bartender

OCD BEVERAGE CATERING
07.2009 - Current
  • Enhanced customer satisfaction by providing personalized beverage recommendations based on individual preferences.
  • Demonstrated expertise in classic cocktails, wine, beer, and spirits while educating guests on proper pairings with menu items.
  • Generated repeat business through exceptional customer service and engaging interpersonal skills.
  • Provided exceptional service by accommodating special requests and addressing any concerns promptly and professionally.

Front End Manager

Season's Harvest Greenhouse
02.2024 - 05.2025
  • Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
  • Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
  • Oversaw cashier operations, bookkeeping, and security.
  • Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.

Captain/Front End Supervisor

Menomonie Food COOP
09.2024 - 02.2025
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

Home Health Aide

Lonna Leidel
11.2021 - 02.2023
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Food Service Worker

Canteen Group
11.2019 - 03.2020
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Culinary Associate

Neighbor's of Dunn County
11.2017 - 11.2019
  • Worked closely with front-of-house staff to address any guest concerns or dietary restrictions promptly and professionally.
  • Maintained strict adherence to food safety regulations, ensuring a safe dining experience for all guests.
  • Streamlined kitchen processes for increased efficiency and reduced food waste.
  • Managed inventory levels effectively, reducing spoilage costs while maintaining adequate supplies for continued operation.

Food Service Worker

SDMA
10.2011 - 10.2016
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Developed and maintained positive relationships with customers to enhance service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Learned other teammates' work tasks to train as backup.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.

Education

Oconomowoc Senior High School
Oconomowoc, WI

No Degree - Criminal Justice

CVTC
Eau Claire, MI
08-2022

Skills

  • Mobile app proficiency
  • Reading comprehension
  • Strong work ethic
  • Product picking
  • Reliability and punctuality
  • Order accuracy
  • Efficient shopping
  • Quick learner
  • Food safety awareness

Timeline

Captain/Front End Supervisor

Menomonie Food COOP
09.2024 - 02.2025

Front End Manager

Season's Harvest Greenhouse
02.2024 - 05.2025

Instacart Shopper

Instacart Shoppers
11.2022 - Current

Home Health Aide

Lonna Leidel
11.2021 - 02.2023

Food Service Worker

Canteen Group
11.2019 - 03.2020

Culinary Associate

Neighbor's of Dunn County
11.2017 - 11.2019

Food Service Worker

SDMA
10.2011 - 10.2016

Private Bartender

OCD BEVERAGE CATERING
07.2009 - Current

Oconomowoc Senior High School

No Degree - Criminal Justice

CVTC

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