Summary
Overview
Work History
Education
Skills
Timeline
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Janessa Britton

Jackson,MI

Summary

Dedicated worker with a proven track record at Michaels Craft Store, excelling in customer service and cash handling. Demonstrates strong work ethic and integrity, enhancing customer experiences through effective communication and patience. Skilled in maintaining high accuracy levels in transactions, showcasing reliability and a commitment to excellence. Skilled in team collaboration and maintaining a clean environment, contributing to a welcoming atmosphere for all patrons.

Overview

3
3
years of professional experience

Work History

Cashier

Michaels Craft Store
04.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Shuttle Driver

Hyatt Place Ann Arbor
04.2023 - 08.2023
  • Maintained clean and neat shuttle for passenger comfort.
  • Operated with safety and skill to avoid accidents and delays.
  • Successfully operated shuttle buses, vans and cars to transport passengers to various locations.
  • Transported customers to and from their desired locations.

Ice Cream Barista

Sweet Scoops
04.2021 - 04.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.

Education

Associate of Applied Science -

Ferris State University
Big Rapids, MI
05.2027

High School Diploma -

Jackson High School
Jackson, MI
05.2023

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Reliability and punctuality

Timeline

Shuttle Driver

Hyatt Place Ann Arbor
04.2023 - 08.2023

Cashier

Michaels Craft Store
04.2022 - Current

Ice Cream Barista

Sweet Scoops
04.2021 - 04.2022

Associate of Applied Science -

Ferris State University

High School Diploma -

Jackson High School

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Janessa Britton