Janessa Garcia
Georgetown,TX
Summary
Results-driven professional focused on delivering exceptional support for patients needs. Successfully manages concerns and resolves conflicts to maximize patients satisfaction. Offers strong background in patients relations and communication. Warm and friendly individual helps patients in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful office setting.
Overview
1
1
year of professional experience
Work History
Front Desk
Lone Star Circle Of Care
12.2023 - Current
- Developed and maintained positive relationships with guests for satisfaction.
- Maintained clean and organized front desk areas to uphold polished company image.
- Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
- Scheduled patients
- Checked patients in and out off their appointments
- Faxed paperwork
Testing Clerk
Hillcrest Elementary School
08.2023 - 11.2023
- Tested students in Pre-Las and Las-Links
- Scheduled LPAC meetings
Education
High School Diploma -
Stony Point High School
Round Rock, TX05.2022
Skills
- Bookkeeping
- Guest Services
- Time Management
- Transaction Processing
- Customer Service Management
- Training and mentoring
- Payment Collection
- Payment Processing
Hobbies
I dance Ballet Folklorico in the group of Round Rock Ballet Folklorico. I've danced with this group for about 7 years and started to help teach the middle school/highschool age group for 2 years. I also just picked up learning how to play soccer on my free time.
Timeline
Front Desk
Lone Star Circle Of Care
12.2023 - Current
Testing Clerk
Hillcrest Elementary School
08.2023 - 11.2023
High School Diploma -
Stony Point High School
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