Reece Ditto
Salina,KS
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
3
3
years of professional experience
Work History
Front Desk
Wildcat Fitness & Fun
06.2023 - Current
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
Front Desk
Genesis Health Clubs
10.2021 - 06.2023
- Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
- Coordinated with various departments to address guest needs and provide seamless service experiences.
- Streamlined front desk operations for improved efficiency and guest experience.
Sales Associate
Buckle
04.2021 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Agribusiness Operations
Kansas State University
Manhattan, KS05.2024
Skills
- Team player mentality
- Reliability and punctuality
- Patience and composure
- Calendar Management
- Problem-solving skills
- Administrative Skills
- Sales expertise
- Office Management
- Bookkeeping
Timeline
Front Desk
Wildcat Fitness & Fun
06.2023 - Current
Front Desk
Genesis Health Clubs
10.2021 - 06.2023
Sales Associate
Buckle
04.2021 - 08.2022
Bachelor of Science - Agribusiness Operations
Kansas State University
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