Janessa Vasquez
Fresno,CA
Summary
Independent worker with a positive attitude and great communication skills. Reliable and driven, with strong time management and prioritization abilities. Aiming to use my proven skills to effectively fill the role in a job as a self-motivated employee. Level-headed along with a firm desire to grow with a company.
Overview
3
3
years of professional experience
Work History
Loan Processor
Lobel Financial
Fresno, CA
07.2022 - 03.2024
- Reviewing and analyzing loan applications thoroughly for completeness and accuracy
- Verifying applicant information, including employment, income, credit history, and residency
- Ensured accuracy of client information, verifying data collected during the application process and updating data as needed.
- Efficiently manage a high volume of loan applications, prioritize tasks, and meet deadlines for loan applications
- Collaborating with underwriters and other team members to evaluate and process loan applications
- Notifying clients of loan approval or denial and explaining reasons for decisions
- Reduced processing time for loan applications by implementing an organized filing system.
Sales Associate
Old Navy
Fresno, CA
05.2021 - 07.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Received & handled transactions by cash, credit, or debit cards, along with issuing receipts and refunds.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Central Learning Adult/Alternative School Site
Fresno, CA02.2021
Skills
Loan Processor:
- Strong knowledge of loan application processes
- Attention to detail for accurate documentation
- Effective communication with clients and car dealerships
- Answer and transfer incoming phone calls to appropriate personnel
- File management
Sales Associate:
- Excellent customer service and interpersonal skills
- Proven ability to meet and exceed sales targets
- Strong negotiation and persuasion abilities
- Knowledge of products/services being sold
- Effective communication and relationship-building skills
Timeline
Loan Processor
Lobel Financial
07.2022 - 03.2024
Sales Associate
Old Navy
05.2021 - 07.2022
High School Diploma -
Central Learning Adult/Alternative School Site