Janet Aranda
Phoenix,AZ
Summary
Achieved high customer satisfaction by effectively recommending products tailored to individual needs. Enhanced sales through strategic display creation that attracted customer interest. Streamlined cash register processes, resulting in accurate transaction documentation.
Overview
7
7
years of professional experience
Work History
Department Supervisor
Lowes Home Improvment
Peoria, AZ
11.2025 - Current
- Oversaw daily operations to guarantee adherence to company policies and safety standards.
- Facilitated training sessions for new team members on operational procedures and best practices.
- Facilitated workflow coordination among staff to optimize productivity and efficiency.
- Established and enforced quality control measures to uphold service excellence.
- Collaborated with contractors daily to ensure project requirements and resources were met.
- Supported two sales representatives by providing daily assistance on major projects.
Scheduling Supervisor
Lowes Home Improvment
Farmington, NM
10.2023 - 10.2025
- Facilitated scheduling for multiple teams to maximize resource efficiency.
- Oversaw schedule adherence and modified plans to optimize operational efficiency.
- Optimized workforce efficiency by developing weekly schedules utilizing scheduling software.
- Facilitated daily communication with team members to relay schedule updates and changes.
- Assisted in orientation sessions for new hires. Supported completion of employment verification processes. Facilitated I-9 documentation procedures.
- Facilitated onboarding training sessions to enhance new employee integration.
Collections Representative
Cash Time
Phoenix, AZ
04.2019 - 06.2019
- Negotiated to collect balance in full.
- Processed payments and contracts on accounts.
- Counseled debtors on payment options and arranged installment agreements.
- Resolved challenging situations with friendly but firm strategies.
Education
High School Diploma -
San Juan College
Farmington, NM06.2024
Skills
Customer Needs Assessment
Meeting Sales Goals
Time Management
Strong Communication and Interpersonal Skills
Translation Accuracy
Languages
Spanish
Native or Bilingual
Timeline
Department Supervisor
Lowes Home Improvment
11.2025 - Current
Scheduling Supervisor
Lowes Home Improvment
10.2023 - 10.2025
Collections Representative
Cash Time
04.2019 - 06.2019
High School Diploma -
San Juan College