Janet Contreras
San Jose,CA
Summary
HR professional with 4 years of experience in payroll, benefits, recruitment, and onboarding within educational and service-focused environments. Demonstrated skills in compliance management, employee record maintenance, and lifecycle support. Committed to providing outstanding service to employees and organizational leaders. Bilingual in English and Spanish.
Overview
1
1
Language
11
11
years of professional experience
Work History
Human Resources Specialist
Escuela Popular
San Jose, California
09.2024 - Current
- Managed employee records within the HRIS, ensuring data accuracy, confidentiality, and compliance.
- Processed employee lifecycle transactions, including new hires, terminations, compensation changes, promotions, and status updates.
- Generated HR reports and maintained workforce data, including headcount, turnover, and employee records.
- Conducted routine HR audits to ensure data integrity and compliance with company policies and employment regulations.
- Coordinated payroll processing by reviewing employee data, resolving discrepancies, and ensuring timely and accurate payroll.
- Administered employee benefits, including enrollments, qualifying life events, Open Enrollment, and employee support.
- Assisted with 401(k) administration, including eligibility updates and employee contributions.
- Managed full-cycle recruitment activities, including job postings, applicant tracking, interview coordination, reference checks, and background screenings.
- Facilitated onboarding by preparing new hire documentation, coordinating orientation, and ensuring completion of required employment paperwork.
- Identified opportunities to improve HR processes and enhance operational efficiency while maintaining confidential employee records.
Human Resources Coordinator
Rapid Response Force
Morgan Hill, CA
08.2022 - 09.2024
- Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Compiled reports related to personnel activities such as attendance tracking, turnover rates, disciplinary actions.
- Managed employee relations issues including grievances, complaints, and disputes as needed.
- Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
- Monitored timekeeping records for accuracy and completeness.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Coordinated benefits administration including health insurance, 401, tuition reimbursement.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Developed and maintained training materials and benefits packets for new hires.
Client Service Representative
Bank of America
San Jose
09.2017 - 08.2022
- Successfully helped the financial center team improve client satisfaction scores
- Performed in the top 10% in the market and was granted supervisor authority to help improve financial center productivity
- Responsibilities included overriding transactions, ATM duties, and complex merchant transactions
- Assisted the Financial center manager in carrying out all procedures involved in the unforeseen, permanent closing of our financial center as of result of the pandemic.
Administrative Assistant
Freedom Concrete Inc.
San Jose
04.2015 - 08.2022
- Organize and manage the day-to-day activities of the office to ensure efficient and effective office operations such as coordinating communications and assisting the CEO with administrative matters
- Manage all accounts payable and receivables
- Collect and process all employee timesheets.
- Type a wide variety of materials such as job proposals, job applications, PowerPoint presentations, and invoices
Education
B.A., Sociology -
San Jose State University
San Jose, CAA.A Sociology -
De Anza College
Cupertino, CAA.A Social and Behavioral Sciences -
De Anza College
Cupertino, CASkills
- HRIS Administration (Paylocity, ADP)
- HR operations
- Payroll Processing & Auditing
- Benefits Administration
- Employee Onboarding & Orientation
- Talent acquisition
- Employee Lifecycle Management
- Personnel Record Management
- i-9 verification
- Bilingual: English & Spanish
References
References available upon request.
Languages
Spanish
Languages
Spanish
Full Professional
Timeline
Human Resources Specialist
Escuela Popular
09.2024 - Current
Human Resources Coordinator
Rapid Response Force
08.2022 - 09.2024
Client Service Representative
Bank of America
09.2017 - 08.2022
Administrative Assistant
Freedom Concrete Inc.
04.2015 - 08.2022
B.A., Sociology -
San Jose State University
A.A Sociology -
De Anza College
A.A Social and Behavioral Sciences -
De Anza College