Janet Cooper
Monroe,CT
Summary
As I transition into the next stage of my life, I’m eager to leverage over 30 years of experience in a dynamic company through part-time or short-term roles. I offer strong organizational and sales skills, with flexibility to work remotely or in a hybrid environment. I have a proven track record in managing complex processes, including high-volume hiring events, candidate and client management. Known for my superb organizational skills, attention to detail, and ability to thrive in fast-paced, customer-oriented environments, I am a proactive problem solver with expertise in Project Management, Account Management, and Customer Success. Proficient in ATS and CRM systems, I am committed to delivering high-quality results.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Staffing Professional Account Management
Research America, LLC
Monroe, CT
01.1995 - 01.2024
- Managed clients and supported high-volume hiring events, ensuring accuracy and compliance with company protocols
- Demonstrated proactive problem-solving skills by resolving unexpected issues during the hiring process and customer submissions
- Organized and conducted interviews for a wide range of positions, maintaining focus and efficiency in fast-paced environments
- Utilized ATS and CRM platforms to manage data, track performance metrics, and produce reports for management
- Collaborated with cross-functional teams and large clients to understand their needs, improving processes and enhancing client satisfaction
- Successfully conducted hiring events and job fairs, interviewing candidates across various levels and industries.
Skills
- Demonstrates outstanding organizational abilities
- Excels in identifying and addressing problems proactively
- Skilled in managing and enhancing customer relationships
- Possesses strong communication capabilities
- Exhibits superior time management expertise
Certification
- C.P.C. & C.E.R.S.- NAPS, Alexandria, VA
- Lifetime Achievement Award - NEAPS
- Award of Excellence - CAPS
Timeline
Staffing Professional Account Management
Research America, LLC
01.1995 - 01.2024