Janet Coronado
San Jose,CA
Summary
Customer focused administrative professional with extensive experience in customer service and front desk operations. Successfully manages appointment scheduling and builds long term client relationships, ensuring efficient workflows and high satisfaction in fast paced environments.
Overview
12
12
years of professional experience
Work History
Hair Stylist
Atelier Salon & Spa
San Jose, CA
09.2019 - Current
- Provided personalized hair consultations to assess client needs and preferences.
- Consult with clients and recommend services and retail products.
- Educated clients on hair care products and techniques for home maintenance.
- Build long term client relationships through exceptional customer service.
- Manage daily appointment schedules while maintaining an efficient workflow.
- Attended ongoing training sessions to stay current with industry trends and techniques.
- Ensured cleanliness and safety standards in the salon environment.
Receptionist
Elements Therapeutic Massage
San Jose, CA
04.2017 - 09.2019
- Managed front desk operations in a busy healthcare environment.
- Checked clients in/out and processed payments accurately.
- Scheduled and confirmed appointments and meetings for management team.
- Answered phone inquiries and provided information about services and promotions.
- Coordinated with therapists to ensure timely client services throughout the day.
- Provided administrative support to staff members by typing letters, filing documents, and scanning documents.
- Managed inventory of office supplies and ordered necessary items.
- Sold memberships and maintained confidential client records.
- Served as a trusted key holder.
Dental Assistant
Dr. Jonathan Kim
San Jose, CA
06.2014 - 05.2017
- Assisted the dentist during procedures with necessary tools and materials.
- Prepared treatment rooms and sterilized instruments to ensure readiness for procedures.
- Followed infection control and safety procedures.
- Maintained patient records and coordinated patient flow.
- Greeted patients upon arrival and escorted them to examination rooms to provide a welcoming and organized environment.
- Maintained inventory of dental supplies and placed orders.
Education
Associate of Science - Business Administration
Foothill College
01-2025
Cosmetology Program -
San Jose City College
01-2019
Skills
- Customer Service
- Appointment Scheduling
- Calendar Management
- Administrative Support
- Data Entry
- Records Management
- Retail Sales
- Time Management
- Team Collaboration
- Microsoft Word
Timeline
Hair Stylist
Atelier Salon & Spa
09.2019 - Current
Receptionist
Elements Therapeutic Massage
04.2017 - 09.2019
Dental Assistant
Dr. Jonathan Kim
06.2014 - 05.2017
Associate of Science - Business Administration
Foothill College
Cosmetology Program -
San Jose City College