Janet Dengler
Clerk Typist
Middletown,PA
Summary
Industrious Office Clerk with expertise in handling office needs and focus on optimizing system performance. Friendly, respectful and team-oriented with extensive clerical and records management experience. Clear communicator skilled at multitasking with strong prioritization and planning abilities. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
7
7
years of professional experience
Work History
Clerk Typist II
Office Of Attorney General
Harrisburg, PA
10.2018 - Current
- Validated and processed more than severaltax, litigation and torts also financial enforcement documents each day with high % accuracy rate.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Received and routed business correspondence to correct departments and staff members.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Interacted with customers by phone, email or in-person to provide information.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Interacted with public on phone and at reception desk to answer questions and resolve issues.
- Maintained computer filing system to store, retrieve and update completed document drafts, filed documents.
Security Officer
Schaad
York, PA
05.2017 - 12.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
Data Entry Specialist
High Mark - Blue Shield/Blue Cross
Camp Hill, PA
02.2016 - 05.2017
- Compiled data and reviewed information for accuracy prior to input.
- Completed data entry tasks with accuracy and efficiency.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Managed workflow scheduling, data entry and accuracy verification for large data projects.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Monitored database updates and verified for correctness.
Education
Associate of Applied Science - Paralegal
Heald College
Fresno, CA07.2010
Skills
- Data Tabulation
- Call Distribution
- Confidential Data Protection
- Clinical Support
- Outgoing Mail Preparation
- Data Recording
- Customer Satisfaction
- Business Correspondence
- Data Communications
- Invoice Preparation
- Mail Processing
- Public Interaction
- Record Sorting and Filing
- Clerical Support
- Data Integrity
- Correcting Errors
- Data Gathering
- Staff Meetings
Timeline
Clerk Typist II
Office Of Attorney General
10.2018 - Current
Security Officer
Schaad
05.2017 - 12.2018
Data Entry Specialist
High Mark - Blue Shield/Blue Cross
02.2016 - 05.2017
Associate of Applied Science - Paralegal
Heald College
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