Janet Dichiaro
Retail Management
North Fort Myers,FL
Summary
Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Experience in diverse retail environments. Dedicated to building strong teams that have fun while getting the job done.
Overview
18
18
years of professional experience
Work History
Assistant Store Manager
Bealls Florida
Cape Coral, FL
04.2022 - Current
- Recruit, develop, coach, evaluate, and retain management and associate talent.
- Drive total store sales by scheduling the right associates at the right time. Having good promotions front and center. Acknowledging and assisting every guest.
- Build and lead a guest-centric culture across the store. Utilize guest survey reporting tools to drive change in key areas with the greatest impact on guest experience
- Championing our credit and loyalty programs. Ensure team can inform, educate, and promote the benefits and offerings that reward our guest and enhance their shopping experience
- Executing store merchandising direction and standards, product flow, inventory flexing, and signage to ensure consistency of brand experience
- Efficient with Zebra PDA, POS Systems, Microsoft Office Programs, and Payroll/Scheduling Software.
- Establish goals, guide employee performance, and hold self and others accountable to high-performance standards and results
Merchandise Team Lead
Belks Dept Store
Cape Coral, FL
03.2019 - 04.2022
- Ensure new receipts are merchandised on the sales floor following company guidelines while interpreting the directives to best align with the brand.
- Support the Customer Experience through store merchandising, signing and Omni support.
- Lead merchandise associates to achieve and maintain merchandising excellence, discuss new product and changes to presentation.
- Perform duties such as maintaining store standards, including rotation of products, displaying merchandise properly, pricing and restocking as necessary.
- Execute and model best practice for markdowns and signing process to meet store compliance and sell thru goals
- Assist guests with all their needs
Merchandise Team Lead
Macys
Fort Myers
05.2016 - 03.2022
- Drive optimal merchandise execution standards, dissect seasonal and monthly execution guides and tailor to store architecture..
- Lead the communication, execution and training of all visual merchandising directives, merchandising standards for each family of business, and brand partner standards to ensure the floor is always customer-ready.
- Create stunning store displays using various resources
- Strategize on pricing, signing, and visual, event, and merchandising
Visual Manager
JC Penney
09.2006 - 05.2012
- Created captivating displays and balance directives and ownership in all presentations.
- Ensured marketing and promotional messaging are up to date and signage library and props are organized.
- Worked with the team to understand product placement and execute daily maintenance.
- Facilitate standards training as needed.
- Assist with the execution of organized and on time floor sets.
- Kept backstock organized and ensure product flows to the floor regularly.
- Responded to customers in the moment and partner them with sales associates as needed.
- Ensure tasks did not impact service.
- Complied with merchandise receiving and handling guidelines.
Education
Bachelor of Arts - Psychology
St Joseph's College
Patchogue, NY 05.2001 -
Skills
* Merchandising
* Recruiting Talent
* Scheduling and controlling payroll
* Utilizing space well
Timeline
Assistant Store Manager
Bealls Florida
04.2022 - Current
Merchandise Team Lead
Belks Dept Store
03.2019 - 04.2022
Merchandise Team Lead
Macys
05.2016 - 03.2022
Visual Manager
JC Penney
09.2006 - 05.2012
Bachelor of Arts - Psychology
St Joseph's College
05.2001 -