Janet Duke
New Orleans,United States
Summary
Highly organized and efficient Nurse Assistant with over 10 years of experience providing administrative and clinical support to physicians and clients.
Overview
27
27
years of professional experience
Work History
Patient Care Technician
Ochsner Health System
01.2019 - Current
- Successfully provide client care to ill and injured individuals at a busy medical department.
- Demonstrate expertise in communicating with physicians, nurses, and medical professionals.
- Utilize medical software to accurately enter client information and medical history.
- Assist with feeding and monitored intake to help patients achieve nutritional objectives.
- Educate clients and families on proper care and treatment to facilitate successful home care.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Maintained clean and safe environment to promote patient safety and comfort.
Certified Nursing Assistant
Ochsner Health System
08.2015 - 10.2018
- Knowledge of medical terminology and skills
- Knowledge of age specific developmental factors specific to adult and geriatrics residents
- Provided personalized care to patients with health related disabilities
- Ability to transfer patients 400 lbs and under using a mechanical sling lift known as a Hoyer Lift
- Checked and reported patient vital signs routinely.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Followed directions of licensed nurses to administer medications and treatments.
Child Care Development
Pioneer Housing
06.2001 - 06.2015
- Developed curriculum for my staff and children
- Executed managerial task
- Provided strong customer service and organizational skills meeting the needs of clients and children
- Maintained a professional and courteous atmosphere to ensure clients satisfaction.
Customer Service Representative
Regence Blue Shield
07.1997 - 06.2000
- Research claims according to established policies and procedures
- Determine claims status and consult with appropriate staff and or management of all questionable claims in order to ensure proper disposition
- Initiated and processed claim adjustments and coordinated medical benefits
- Develop and maintain a comprehensive knowledge of company policies, procedures, products and services including Government Programs
- Strong customer service qualities.
Education
Anticipated -2019 - Nursing Assistant Certification
Goodwill Technical College
New Orleans, LA2015 - Nursing Assistant Certification
Goodwill Technical College
Sacramento, CA1993 -
Lincoln Training School
Sacramento, CA2015 - Certification
Chaplaincy Academy
Roseville, CADiploma - Communication
Luther Burbank High School
Sacramento, CA06.1983
Skills
- Interpersonal Skills
- Empathy and Compassion
- Vital signs monitoring
- Patient Observation
- ADL support
- Mobility Assistance
- Infection prevention
- Healthy meal
- Information Protection
- Sterilization techniques
- Emergency Response
- Patient Education
- Specimen Collection
- Feeding Assistance
- Corrective Action Planning
- Professional Bedside Manner
- Mobility assistance aptitude
- Patient Services
- Clinical Training
- Blood Glucose Monitoring
- Qualified in patient transport
- IV Insertion
- Infection control standards
- Hospice and palliative care
- Culturally-competent care
- Adaptable
- Medical Equipment Operation
- Data Collection
- Catheter Care
- Medical Laboratory Procedures
- High level of autonomy
Affiliations
- Krewe of Themis. Est 2020
Timeline
Patient Care Technician
Ochsner Health System
01.2019 - Current
Certified Nursing Assistant
Ochsner Health System
08.2015 - 10.2018
Child Care Development
Pioneer Housing
06.2001 - 06.2015
Customer Service Representative
Regence Blue Shield
07.1997 - 06.2000
Anticipated -2019 - Nursing Assistant Certification
Goodwill Technical College
2015 - Nursing Assistant Certification
Goodwill Technical College
1993 -
Lincoln Training School
2015 - Certification
Chaplaincy Academy
Diploma - Communication
Luther Burbank High School
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